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Have been very happy with both the app and the support. Considering the cost is very low compared to other similar apps I think we get a lot of value. The questions we have had have been answered in a timely manner, and Woosa have been very helpful.
If you're considering installing the app, don't. I've already imported 15,000 products, and most of them are out of stock. Some even show stock levels of more than 50. This isn't a new problem. I'll update my review once this issue is resolved. Be cautious and don't risk damaging your website.
Thank you for your review and contacting your support department.
We discovered that vidaXL uploaded new products to their feed but waited until Wednesday to clear the stock. This is why you saw products without stock in your shop.
Glad we could solve this and you have stock now in your shop.
I think this app is good. After reading all the bad reviews; I was sceptical. However; if you take your time to understand the app; and use the customer support when needed; you will handle this app without problem in no time. The customer support is helpful. The support replies within the timeframe expected. I recommend that you make a instructional video similar to what you offer WooCommerce users. Also a manual. Maybe you allready have it; but I have not found it :) 5 stars.
Hi Domingo.no,
Thank you for your 5-star review, we really appreciate!
Also your feedback is very helpful, we'll improve our documentation and make sure we will record a similar video which we already have for WooCommerce.
Good luck with your business, you know where to find us if you have any questions!
Kind regards,
Team Woosify
EDIT: After a full week of using the app I must say it is definitely worth the money. Not only is it a great workaround for the 15mb csv file limit, it also lets you choose which categories you need. Imagine if you had to figure that out in a csv file without messing up the formatting. One small thing though: I hope you'll make the product upload go faster in the future :)
Hi Boondahl,
Thank you for your edited review, we appreciate!
The speed of upload will be improved in November 2022. So a little more patience is needed!
You are free to contact us, normally we'll answer within hours via support@woosa.com.
Kind regards,
Team Woosa
This app is great , The app support are also very good and will solve any issue that you have. Vidaxl products are importing with prices and pictures etc all looks great just need sales now :-) Thank you
Hi Luscioushomes,
Thank your for this positive review, we really appreciate!
Good luck with realizing sales. If you need our help our assistance with something, you know where to find us. We're happy to help!
Best regards,
Team Woosa
It was a big learning curve and initially I left a negative review but I have now learned through my own mistakes how the app functions, I had some major downtime due to import errors I made but there doesn't seem to be any sort of user guide and you basically learn as you go, you will make mistakes and curse it but once you figure it all out it all seems relatively simple, now that I understand it, it is an invaluable tool for me. Further Update: The app continues to get better and the new fulfilment ability has saved a lot of extra work.
Hi EmeraldXL,
Thanks for the edited review, this is good feedback for us!
We're going to create better manuals and tutorial videos, so that the functionality of the app is clear before you start.
Hopefully you will have lots of sales. You know where to find us if you have any further questions!
Greetings,
Team Woosa
Very easy to use. I don't understand why people are complaining, instructions are clear and easy. You don't have to have a big knowledge to work with this app.
Thank you for your review! Great to hear that you are loving the app!
If you need any help you can reach out to our support team in the chat.
The app is working correctly and is very useful, the application eases the dropshipping with VidaXL. The support team is responsive.
This application works very well and the import of products has a smooth process. In case of any problems you can contact support which is very helpful. I highly recommend this app!!!
Hi Sophisiticatedshop.sk,
Thanks for this awesome review, we really appreciate!
You know where to find us, if you have any further questions.
Best regards,
Team Woosa
Inmiddels met verschillende applicaties gewerkt, maar deze toch wel eenvoudig en super in gebruik! Andere apps nemen de feed niet zo goed over als deze. Contact met Jessica is ook vlot :)
5 sterren van ons!
Hi team CNstore,
Dank voor jullie positieve review, wordt gewaardeerd!
Fijn dat jullie een vliegende start hebben kunnen maken met de vidaXL Dropshipping app voor Shopify.
Op een mooie start van een succesvolle samenwerking!
Groetjes,
Jessica
Woosa