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After struggling to get help for a week from another app, I started looking and came across Helpful Product Reviews App and within minutes, I had live chat help from Yusuf, and am already collecting reviews. And it's a SUNDAY! I'll come back as we use this longer but so far, the fact that I got help installing the widget on Shopify so quickly, and already saw a very easy to use Dashboard, all I can say is I'm very impressed. THANK YOU !
SECOND REVIEW: ANOTHER FIVE STARS IN 2023. It is so rare to get on a chat and have your problem fixed so quickly. I don't know what I would do without Yusef and this app. It's the service that means everything and you get immediate assistance most of the time and if not immediate, almost immediate. I can't say enough about this app. It's also very easy to use as I am not "gifted" in technology lol but I can manage it and anything I get confused about, help is there.
I was looking for a review app that would allow me to view reviews very specifically and I did research among 10 other apps. Finally, I chose this one from Helpfulcrowd and I definitely don't regret it. It offers not only a number of setting and display options but also other great marketing features. Support managers Yusuf and Anna promptly answered all my questions and helped me set up everything as I asked. I definitely recommend the app and company.
This is how it looks in my store:
https://prodigioushub.com/
J'utilise cette application sur toutes mes boutiques elle est vraiment très excellente je recommande
Very helpful and the appearance just fit our site. Customer service responded very promptly. Love it!
We have been using this app for couple years for our online shop on Ecwid platform, it's easy to use and helps to collect reviews from our customers without any special efforts. Now we are going to switch our shop to Shopify platform and we decided to continue to use this app there. Yusuf and Anna from support service helped us to import our reviews from one platform to another, which was really helpful!
Dear VINGERT,
Thank you so much for your wonderful review and for your continued trust in HelpfulCrowd over the years. We're thrilled to know that our app has made collecting customer reviews easy and effortless for your online shop on the Ecwid platform.
It's great to hear that you've decided to keep using HelpfulCrowd as you transition to the Shopify platform. We understand how important it is to preserve your hard-earned reviews, and we're glad that Yusuf and Anna were able to assist you with the smooth migration of your reviews from one platform to another.
Our support team is committed to providing exceptional service to our customers, and your kind words validate their dedication and efforts. We truly appreciate your loyalty and are excited to continue working with you on your new Shopify store.
Please remember that we're always here to help with any questions or concerns you may have as you settle into your new platform. Don't hesitate to reach out to us for any assistance you may need.
Once again, thank you for choosing HelpfulCrowd, and we wish you continued success with your online shop on Shopify.
Best regards,
The HelpfulCrowd Team
We utilized this app in our previous online sales platform and were concerned we'd lose all reviews when making the transition to Shopify. Yusuf at HelpfulCrowd was very accommodating when assisting us with the transition and worked very quickly. Thankful for this easy to use app and the incredible support behind it!
https://usasignframeandstake.com/
Yusuf heeft ons super goed geholpen! Extreem vriendelijke mensen en snelle service. Heel erg bedankt!
the app is used to adding the review.
thanks so much for all the help.perfect customer service.
the app works great too.
Great support team to guide you on how to use the apps and solve your problem. Good Job and continue the great work !
I have found it very easy to implement HelpfulCrowd and if I came across any issues they were very helpful and quick to come back with solutions
Thank you Helen for the review, we appreciate it. Thank you also for suggesting the two feature enhancements. We were glad that we were able to develop these and make them available for yourself and the wider HelpfulCrowd community at short notice.