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I used them before switching my shop to Shopify so I was so happy to find out HelpfulCrowd launched a Shopify app recently. I was happy to switch from another reviews app (super easy to import) as I get way more premium features at a much more affordable cost. Customer service is top notch, quick response and easy access which is so important to me. It's definitely worth trying for your store. As a small biz owner who just launched my shop this year I am so grateful for great affordable apps like this that work! Update: just had to come back to say that since using this app the percentage of customers giving reviews has gone up! Much better than previous reviews app I was using.
Great customer service. Yusuf helped set up the App on my store to look it nice and helped remove the previous one. Just starting exploring the app, but see a lot of opportunities already. Very happy)))) Nice work!
Very useful tool to allow our customers to leave feedback and rate the products. Love that so far it is free for our small business
Really recommend this app for Shopify users, honestly, I hardly write a review but this app exceeds my expectation. Amazing....!!!! this is the application that we have been waiting for. I always thought about how to get a buyer's judgment even though I was just about to sell the product having try different top-rated review apps in Shopify. thank you, Ann and team, hopefully, more developed and more advanced in the future.... thank you
HelpfulCrowd Reviews has increased our rate of review by over 300% in just 60 days. We love all of the features that this app offers including auto-sending reviews requests and incentives. Support has been friendly, quick and easy to work with for the minor display adjustments needed to make it look great with our theme.
Hello Paddock Saddlery,
Thank you for your wonderful review! We're delighted to hear that HelpfulCrowd Reviews has made such a significant impact on your review rate in just a short period. It's fantastic to know that you appreciate the features we offer, including auto-sending review requests and incentives.
We pride ourselves on delivering friendly and efficient support, and we're glad to have been able to assist you in making those minor display adjustments to ensure a seamless integration with your theme.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Thank you for choosing HelpfulCrowd, and we look forward to continuing to support your business's growth and success.
Warm regards,
The HelpfulCrowd Team
First, I'd like to say that customer service is amazing! Yusuf helped me with a few issues I had on my end and communicated with me throughout the entire process, which took hours to fix. I almost gave up but he didn't give up on me. I truly appreciate that. I'd like to thank Anna as well for reaching out to me so I can give the app a second chance. Second, this app is amazing. I love every feature on this app and it has everything that I've been looking for in a review app. I think every store should get this app. I've been searching for a good app for a while and I'm so glad I found your app because it exceeded my expectations. It was definitely worth the wait. Thank you, Yusuf and team!
www.myearthsent.com
This app has helped to accelerate my business growth more than anything else I have done. It is super easy to customise and encourage customers to leave reviews - we have gained over 2500 reviews at the time of writing this review. My website is www.alittlelacey.com.au if you want to take a look at just how good this app is. Even more importantly the customer service is A+++. Each and every time I have needed help with anything at all the team have been extremely responsive especially Yusuf who goes above and beyond and recently helped me through a tricky situation when transferring to Shopify. Honestly the best thing I ever did for my business. Thank you guys!
AMAZING APP.....customer service is QUICK, KNOWLEDGEABLE, and very pleasant to work with. I really enjoyed the user experience thus far ! They really took the time to ensure that your store it fully optimize using their app.
Hey there Gadgets, Things N Tings!
Wow, thank you so much for the amazing review! We're thrilled to hear that you've had a great experience with our app so far, and that our customer service team has been quick, knowledgeable, and pleasant to work with. We strive to provide the best possible user experience, so we're delighted to hear that we've hit the mark.
It's great to know that our team took the time to ensure that your store is fully optimized using our app. We want to make sure that you're getting the most out of our features, and that you're seeing a real impact on your business.
Thank you for choosing us and for taking the time to leave us such a wonderful review. We hope to continue providing you with top-notch service and an amazing user experience.
Cheers,
Team HelpfulCrowd
THe customer service was outstanding. Had an issue setting the app on my premium theme and they fixed it quickly. Have plenty of apps, but this is the first one I reviewed because of their service.
Hey Marley and Zoe, thank you for your feedback. We really appreciate it. Glad that we were able to help get the widgets added to your theme.
The slider looks awesome on your home page ;-)
This app is a game changer, and it deserves WAY MORE attention that it already has (at least by the time of writing this review), I'm pretty sure it'll outreach its competitors.
Not only it has all the functionalities every store owner needs, its customer service is impeccable. I received the best help from the agent Yusuf in, literally, seconds after I wrote my answer in the live chat.
The story doesn't end here, the customer service not only will solve your current problem, but they'll guide you through the steps that you should take in order not to fall into any other issue.
My experience with this app has been, so far, great.
I totally recommend it.