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The app is fairly easy to use and has user friendly tools. The admin are responsive and the graphics are top notch.
Very well worth adding to your store.
love this app and customer support. Yusuf responds very quickly. The app is intuitive and easy to use. Thank you
Hello Sol E Ciel,
Thank you for your lovely review! We're thrilled to hear that you love our app and have had a positive experience with our customer support, especially with Yusuf. Our team is committed to providing prompt and helpful assistance whenever needed.
We're delighted that you find the app intuitive and easy to use, and we truly appreciate your kind words. If you ever have any questions or need further support, please don't hesitate to reach out to us. We're always here to help!
Once again, thank you for choosing HelpfulCrowd, and we wish you continued success with your business.
Warm regards,
The HelpfulCrowd Team
This app is great! It simplified the process by connecting directly to my store purchases and automatically sends review request emails, follow up emails which I have the ability to customize. Special shout out to Yusef for his timely responses and fast help.
An app is only as good as it's support. While the app itself from its UI to UX is very functional and meets our needs - its the support that makes it really shine. And the team at Helpfulcrowd has been exceptional. We went from one e-commerce platform to another and they helped every step of the way. We can not say enough great things - especially Yusaf (attending to all our requests and needs). Thank you for being so Helpful :-) count resist...
Thank you for the awesome feedback Apex Lab. Glad you're loving our app and the support.
Be sure to check out our latest feature, Re-review, that lets you ask customers to update their review.
From everyone here at HelpfulCrowd, welcome to the family.
I use this app to get feedback and reviews from my customers, currently on the free plan, but you can upgrade. I find it super easy to set up and easy to send emails to customers asking for a review.
Great app and highly suggest you get it too!
UPDATE- I was having some issues with the Widget on my website and I requested some help and I have to say they were wonderful- Anna helped me with this and fixed the issue within a couple of hours.. communication was excellent! Thankyou
Thank you Jodi for sharing your review with the other Shopify merchants, we really appreciate it and love your store. Such beautiful items.....
Thx HelpfulCrowd Team.
They help me handle with a questions quickly.
Thx YusuF, He is a good supporter.
Hello,
Thank you for your wonderful review! We're delighted to know that you've had a positive experience with the HelpfulCrowd team, and we're glad we could assist you with your questions promptly.
It's great to hear that Yusuf has been a valuable supporter for you. We take pride in providing excellent customer service, and your kind words mean a lot to us.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Thank you for choosing HelpfulCrowd, and we wish you continued success in your business.
Warm regards,
The HelpfulCrowd Team
Great app and customer service! I reached out for help and received the best customer service from Yusuf
I started a few days ago, it was easy to set up and I also got quick answers when ever I needed, and some advice too. the dashboard is very friendly and easy too. Thank you so much.
Deborah
https://www.distantheal.com/
Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.
This app is just amazing, very easy to work with, customise etc. and Yusuf is absolutely a star. He is very helpful. Highly recommend.