Avaliações (385)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 10 de agosto de 2020

This app is great! It simplified the process by connecting directly to my store purchases and automatically sends review request emails, follow up emails which I have the ability to customize. Special shout out to Yusef for his timely responses and fast help.

Cultro Clothing
Estados Unidos
Over 1 year usando a aplicação
19 de maio de 2020

An app is only as good as it's support. While the app itself from its UI to UX is very functional and meets our needs - its the support that makes it really shine. And the team at Helpfulcrowd has been exceptional. We went from one e-commerce platform to another and they helped every step of the way. We can not say enough great things - especially Yusaf (attending to all our requests and needs). Thank you for being so Helpful :-) count resist...

Apex Lab
Canadá
Over 1 year usando a aplicação
Questão respondida por HelpfulCrowd 20 de maio de 2020

Thank you for the awesome feedback Apex Lab. Glad you're loving our app and the support.

Be sure to check out our latest feature, Re-review, that lets you ask customers to update their review.

From everyone here at HelpfulCrowd, welcome to the family.

Editado a 11 de outubro de 2020

I use this app to get feedback and reviews from my customers, currently on the free plan, but you can upgrade. I find it super easy to set up and easy to send emails to customers asking for a review.
Great app and highly suggest you get it too!
UPDATE- I was having some issues with the Widget on my website and I requested some help and I have to say they were wonderful- Anna helped me with this and fixed the issue within a couple of hours.. communication was excellent! Thankyou

prettyhomestyle
Austrália
Over 1 year usando a aplicação
Questão respondida por HelpfulCrowd 3 de agosto de 2019

Thank you Jodi for sharing your review with the other Shopify merchants, we really appreciate it and love your store. Such beautiful items.....

15 de janeiro de 2023

Thx HelpfulCrowd Team.

They help me handle with a questions quickly.

Thx YusuF, He is a good supporter.

SiySiy
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por HelpfulCrowd 15 de março de 2023

Hello,

Thank you for your wonderful review! We're delighted to know that you've had a positive experience with the HelpfulCrowd team, and we're glad we could assist you with your questions promptly.

It's great to hear that Yusuf has been a valuable supporter for you. We take pride in providing excellent customer service, and your kind words mean a lot to us.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!

Thank you for choosing HelpfulCrowd, and we wish you continued success in your business.

Warm regards,
The HelpfulCrowd Team

28 de janeiro de 2021

Great app and customer service! I reached out for help and received the best customer service from Yusuf

Luksus Lammeskind
Dinamarca
Over 1 year usando a aplicação
Editado a 30 de agosto de 2020

I started a few days ago, it was easy to set up and I also got quick answers when ever I needed, and some advice too. the dashboard is very friendly and easy too. Thank you so much.
Deborah
https://www.distantheal.com/

Distant Healing
Israel
Over 1 year usando a aplicação
2 de julho de 2020

Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.

OUIVE
Estados Unidos
Over 1 year usando a aplicação
17 de agosto de 2020

This app is just amazing, very easy to work with, customise etc. and Yusuf is absolutely a star. He is very helpful. Highly recommend.

The prettiest.me
França
Over 1 year usando a aplicação
Editado a 26 de outubro de 2023

Je suis très satisfait de cette application. Les fonctionnalités correspondent parfaitement à mon attente. Le support est très efficace et saura vous aider pour installer l'application suivant vos envie. Je recommande cette application.
Je remercie particulièrement @Yusuf, toujours disponible et à l'écoute, qui a résolu un problème de compatibilité avec une autre application.

Beltane
França
7 months usando a aplicação
5 de outubro de 2022

APPs design looks good and the service is very helpful :) I highly recommend this APP! The big + is that they are allowing video reviews.

SALITY
Eslováquia
Over 1 year usando a aplicação
Questão respondida por HelpfulCrowd 15 de março de 2023

Ahoj SALITY,

Ďakujeme za váš úžasný komentár! Sme veľmi šťastní, že sa vám páči dizajn našej aplikácie a že ste spokojní s poskytovanou podporou. Naším cieľom je vždy pomáhať našim užívateľom a prinášať im čo najlepšie zážitky.

Teší nás, že vám imponuje možnosť pridávania videorecenzií, pretože sme presvedčení, že táto funkcia môže byť veľmi hodnotná pre vaše podnikanie.

Ak by ste mali v budúcnosti nejaké otázky alebo potrebovali pomoc, neváhajte nás kontaktovať. Sme tu pre vás!

Ďakujeme, že ste si vybrali HelpfulCrowd a želáme vám veľa úspechov s vaším podnikaním.

Srdečné pozdravy,
Tím HelpfulCrowd