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Yo conocí Helpful Crowd hace años, cuando comencé con mi tienda en ECWID. Me encantó lo flexible y, a la vez, sencilla de usar que es la aplicación. Me pareció excelente el hecho de poder subir en masa reseñas que mis libros habían recopilado en distintas fuentes. El proceso de carga fue súper intuitivo.
Hace unos días, migré mi tienda a Shopify. Al inicio, tuve un problema técnico para conectar la tienda a la app, pero un agente de soporte llamado Yusuf me atendió y dio seguimiento hasta que quedó resuelto el problema. Pero no se quedó ahí el buen Yusuf... Cuál va siendo mi sorpresa cuando me envió un mensaje para decirme que ¡habían logrado migrar las más de 200 reseñas que mi tienda había recopilado en la plataforma anterior! Espectacular servicio.
Adicionalmente, para hablar de la funcionalidad de la app, es genial el proceso de recolección de reseñas, el cómo la app "insiste" y lleva control detallado por cliente y producto adquirido, la forma en que las reseñas se muestran en la parte inferior de la página de detalles de cada producto. Totalmente recomendada.
I was having some difficulty with the app on my second website, reviews weren't being automatically requested and i couldn't install any reviews on my website (I'm not that techo!) but after a webchat with Yusuf, he worked his magic as usual and got me all up and running, We had a few server issues during the time but with patience from myself and Yusuf everything was dealt with, no problems. Wouldn't hesitate at all in using their webchat in the future for assistance, Excellent customer service. Thank you!
Yusuf hat mir sehr geduldig und super nett geholfen. Alles wurde zu 100% perfekt so umgesetzt wie gewünscht.
Tolle Unterstützung. DANKE!!
works a treat. also wanted to block email addresses that where from 3rd party sales channels and they done it all for me within minutes
Excellent app for review and great customer services. Highly recommend to use this app.
Had some much needed help from Yusuf this evening, very prompt reply to my enquiry and did all the work for me, thank you so much!
The name Helpfulcrowd is true this company and their employees work for you they are amazing in looking for solutions tergether with you.
Our website www.saliseal.eu has now nice product reviews and all our websites link to that .
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Now our products like lazybag maindrop system, rolfokhoes, furling cover, winch cover , steering wheel cover, stuurwielhoes huik , grootzeil opbergsysteem has great options for product reviews
I am super satisfied with the service that this app is offering, it has helped me increase sales and I always talked to the same customer service agent, Yusuf :) He was always really responsive, helpful and all my matters were resolved quickly and smoothly :)
Thank you very much!
Thank you so much Yusuf for all the help you provided with getting the App working on my Shopify store, thanks for your patience and all the explanations and advise given. Excellent App and customer service, highly recommend it!
Great app with a lot of potential! Thank you.
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