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I appreciate their customer service. It was amazing. I had trouble installing the app, and it was hard for me to install manually. But the staff here helped me to install it immediately. Thanks again.
Hey there Miss K!
We blushed when we saw your review. Thank you!
Some of the Themes on Shopify can be tricker than others, so we're glad that you reached out and the HelpfulCrowd Theme Team were able to help out immediately.
We're looking forward to boosting your business...together!
Team HelpfulCrowd
Yusuf has been a great help in getting all my questions answered as I am new to this app. Thank you for everything so far and I can't wait to have this feature help grow my business!
Lives up to their name- super helpful and quick responses to all of my questions! Highly recommend
Transferred my Ecwid reviews over to Shopify for me
Yusuf is absolutely awesome!! I've dealt with him while installing Helpful Crowd on two Shopify stores and he responds immediately, answers all my questions and has everything working within minutes - wonderful! Thank you Yusuf for the great customer service!
Aplicação maravilhosa, estou a adorar e tive algumas dificuldades na configuração e tive a ajuda do Yusuf que ajudou me a fazer tudo que foi preciso para deixar o meu site exatamente do jeito que eu queria, maravilhoso, atencioso e muito profissional!!! Estou a amar!!!
4/10/19 Update: I'm still very happy with this App. It's working great.
I switched to this App as it offered more detailed customer review information and it displays on my site where shoppers will see it. Not just at a product page. It offers Q&A, etc. So far very good. Support very helpful.
Thanks for the review. We're pleased to hear that you love using our display widgets to share your reviews across your site! We look forward to rolling out a whole new host of display options and themes in the near future to provide you even more options.
De support van helpfulcrowd is geweldig! Yusuf in het bijzonder! Ze hebben ons van www.kas20.nl erg goed geholpen! Dankjewel jongens!
We used this app for a few years now and the support is incredible. The app has generated a lot of reviews and questions. They are making new additions to the app and am looking forward for them.
Hello The Rag Factory,
Thank you for your outstanding review! We're overjoyed to know that you've been using our app for a few years now and have experienced incredible support from our team. It's great to hear that the app has generated a substantial number of reviews and questions for your business.
We're continuously working to improve and add new features to the app, and we're excited to have you on board as we roll out these enhancements. Your ongoing support and trust in HelpfulCrowd mean a lot to us.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Thank you for choosing HelpfulCrowd, and we look forward to continuing to support your business's growth and success.
Warm regards,
The HelpfulCrowd Team
Disappointed that product groups have been removed from the free option, I had been using this app for years but will be finding a replacement.
Hey there My Planties, sorry to hear this.
As we release new features, we need to sometimes review and change our plan offerings, the last change being implemented 6 months back.
The Product grouping feature is available on our $10 a month plan, which we believe offers incredible value, especially when you compare it to other apps and offerings in the market place.
Notwithstanding that, please reach out to our customer care team to see what they can do for you given you've been such a loyal customer.
Kind regards,
Anna
App is amazing - Yusuf from HelpfulCrowd was even better. He helped with the install and set up, superquick and very firendly. Can't yet say how it works long term, but so far, so good - Thank you very much Yusuf (5 star service)