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Videowise is the solution we've been looking for to help our customers understand the value and fun of our convertible dresses. Being able to integrate our social media videos seamlessly into our homepage, collections and product pages helps us answer customer questions and concerns before they even arise. The team, especially Johanna have been super helpful in providing ideas, support and analysis to make sure we make the best use of the app and improve our conversions. Thank you!
Videowise has been a great addition to our site! Not only does it help showcase our products through videos, but helps us influence potential customers. The platform is easy to navigate once you get the hang of it and if you have any questions--their team is ON TOP OF IT!! Luiz has been super helpful with suggesting features and answering any questions I may have.
Videowise's support team is second to none! Anastasia is the absolute best! They have been meeting weekly to ensure that our deployment is going well. They went out of their way to debug an issue that was from another app having remanent code in our site. They make very insightful and strategic recommendations on how we can use our video, what type of content they recommend, etc. We already have almost a half a million in revenue tracked through analytics of people who spent time watching our video content on the website. Overall I highly recommend them.
Videowise has been a great addition to our website, enabling us to smoothly integrate our social content on site and upload content from our community. I particularly like the product-tagging feature which allows shoppers to click on products in an image and add them to basket or view the product page.
The platform is very easy to use and Anastasia has been fantastic: very responsive, always helpful and she gives great recommendations.
I encountered a few challenges while using the app, particularly as a newcomer. I had some confusion about its features, and I also had suggestions for updates that could enhance the user experience. To my surprise, the CEO of Videowise reached out to me right away and scheduled a call to address my concerns. He patiently explained the aspects I found confusing, which helped me navigate the app more effectively. Additionally, he welcomed my suggestions for new features, acknowledging their potential value. The level of customer support I received was impressive; it truly showed how much they care about user experience. After our conversation, I felt much clearer and excited to dive back into the app. Thank you so much for your support!
Outstanding
Would recommend to all.
Leonardo has been a tremendous help with fixing issues and suggesting changes that are driving ROI.
His ideas and help have made a huge difference!
Videowise has been a great addition to our site and has allowed us to really leverage our UGC content. The platform is easy to use, and the team is very helpful with design and installation. We've worked with Leonardo, Stela, and Zayra, all of whom are quick to respond and assist with any questions we've had.
Love Videowise, pretty sure it had a good impact on our conversion rate within the first week of rolling out some carrousel and video testimonial on PDP.
But really what stood out was the onboarding process. Full white glove. Leonardo B has been outstanding even retrieving videos from our social on our behalf and arranging everything. Highly recomment
Videowise has been a fantastic addition to our website, and has really helped us to extend the use of the content we create for socials. Set up of the app was very easy, and content is easy to add and update. Our customer success manager Katarina has been really helpful and proactive, offering excellent suggestions as to how we can better utilise the Videowise app on our website and within our email marketing.
Great app. Luiz is amazing customer care dude who is responsive and hands on so makes entire process on our end simple and effective! Very happy w Video Wise so far and excited to see results come in!