Vigilance ‑ Block Coupon Leaks , 4 avaliações

Avaliação geral
2,3
Pontuação por nível de classificação
  • 50% das classificações são de 5 estrelas
    2
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 50% das classificações são de 1 estrelas
    2
20 de setembro de 2023

I couldn't recommend this app for many reason. We have been having issues with it ever since we downloaded it, we have reached out the support team many times and we don't ever hear back. As well as the dashboard view for the app doesn't work and all we can see is the settings page. Before when we could see the dashboard view it was saying it was blocking codes but even our employees could still redeem the codes. So it clearly doesn't work.

My Medic
Estados Unidos
3 months usando a aplicação
12 de setembro de 2023

Support never answered, the app just stopped working after the trial ended and it was charged twice.

Alpha Lion
Estados Unidos
22 days usando a aplicação
Questão respondida por Vigilance 💸 14 de setembro de 2023

Hi there AlphaLion. I do see you installed 2 weeks ago but you are never charged for a trial unless you activate billing after the 2 week period. I do see you were charged 1x for $99. We've sent you a refund for the full amount this morning. Where did you contact support? email or live chat?

we'd love an opportunity to learn how to improve the experience going forward, happy to give 1 month free.

but... we only work with old legacy checkout :( we need access to checkout.liquid / If you're on the new checkout, unfortunately shopify has made us non-compatible

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