総合評価
4.5
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の9%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2020年12月31日

I loved this app, it made all my videos look and feel stunning and professional. But not now, they look horrible, I woke up to messages on the video "is this not eShopifiz"? are you changing your name and brand so early? I had to delete my videos, now I am forced to find some other source to do all our videos, I'm so upset, seeing my video showing all Magistro all over it instead of my branding!

Eshopifiz
ニュージーランド
アプリの使用期間:3ヶ月
Vimeo, Inc.が返信しました 2021年1月3日

We’re sorry to learn that you're having issues posting videos outside Shopify. That shouldn’t happen!
Our team has replied to your support ticket via email with a solution; you can always choose what information is posted on your posts from Videofy by removing the Magisto hash from the post description.
Were you able to implement our recommendation? Was the issue resolved? Please let us know if there is any further assistance we can provide. We hope this aids in earning those extra stars from you!

2021年2月10日

Not free. £6 a month after free trial period. Please change this in your installation of the application in Shopify website app store. It says it's free to use, but doesn't say after free trial period finished, one will be charged at least £ 6 a months for your basic account.

21stCenturyRetail
イギリス
アプリの使用期間:2ヶ月
Vimeo, Inc.が返信しました 2021年2月11日

We appreciate your feedback. You can create and download beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (those without the PRO sticker on them). Videos made with our free version have our watermark on them so check this option is enabled. Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade.

2021年3月19日

I used this app to help me create videos. I am really trying to see how to create videos. I wanted to share with someone to provide feedback, but it never shared the video.

Cenia's Collection LLC
アメリカ合衆国
アプリの使用期間:約2ヶ月
Vimeo, Inc.が返信しました 2021年3月21日

Oh no! We’re sorry to learn that you are having issues. Could you please reach out to us directly at https://vimeo.com/help/contact so we can investigate and assist you?

2021年2月9日

A bit Awful for the first video. Couldn't see it from my store front after uploading. Can you fix this?

Luxuriant Hairs
ナイジェリア
アプリの使用期間:約2ヶ月
Vimeo, Inc.が返信しました 2021年2月10日

Oh no! We currently support auto-embed in several Shopify store themes, but it seems that the auto-embed did not work on your store's theme.
As a workaround, the video can be embedded manually, but first, it has to be deleted from the product page. For more information could you please reach out to us directly at https://vimeo.com/help/contact so we can further assist you?

編集日:2021年2月11日

I dont want to use again. Although it has great access to make great videos, pricing is extremely expensive especially when you're a small business just starting out. All costs add up and unfortunately this is a big cost.

Awaken by Hiba
カナダ
アプリの使用期間:約1ヶ月
Vimeo, Inc.が返信しました 2021年2月14日

We appreciate your feedback. You can create and download beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (those without the PRO sticker on them). Videos made with our free version have our watermark on them so check this option is enabled. Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade.

2019年10月27日

It's not working! I did not auto-embed on the product pages. I also show that my video will expire after 59 days.

Vennwork
アメリカ合衆国
アプリの使用期間:19日
Vimeo, Inc.が返信しました 2019年10月27日

Thank you for reaching out. We currently support auto-embed in several Shopify store-themes, but it seems that the auto-embed did not work on your store's theme. Luckily, you can also embed your videos manually. I can see that our support team has already sent you the manual embed instructions via email. As for your second comment, the expiration time is only for Draft videos, not for videos that were saved. Please note that when a video is in Draft mode, it is available for viewing/editing for a short period of time. Just make sure to save your videos once you're done editing them to make sure that they don't expire. Feel free to reach out again with any questions or feedback. Best, Team Videofy.

2021年12月9日

I have used this app previously and it worked awesomely with my Shopify store. The current version does not integrate with my Shopify products. I have reached out to the developer and no response. Shopify should remove this app becuase it no longer has integration to Shopify products.

NaturesGardenEssentials.com
アメリカ合衆国
アプリの使用期間:16日
Vimeo, Inc.が返信しました 2021年12月13日

Oh no! We’re sorry to learn that you are having issues. We understand that you have reached out to our support team. We will communicate with you further via the ticket and will do our best to resolve this with you!

2021年6月6日

I purchased the basic subscription to be able to produce videos and it will not allow me to send. Will be canceling subscription!

Pasttime99
アメリカ合衆国
アプリの使用期間:4日
Vimeo, Inc.が返信しました 2021年6月6日

Oh no! We’re sorry to learn that you are having issues. Could you please reach out to us directly at https://vimeo.com/help/contact so we can investigate and assist you?

2022年7月23日

I did not like the app. It wasnt useful for my company. Why are you trying to take money out of my account. I canceled this app well over 3 or 4 weeks ago.

So Kute Boutique LLC
アメリカ合衆国
アプリの使用期間:3日
2021年1月6日

Was willing to pay the fees, but I received no response to my three emails inquiring as to why my videos were not working with my theme. I'll find something better with a company that actually has a customer service department.

Claribelskincare.com
アメリカ合衆国
アプリの使用期間:3日
Vimeo, Inc.が返信しました 2021年1月7日

Thank you for your review. Our support team has sent multiple responses to your emails. Could you please be sure to check your spam folder and promotions tab for the tickets numbered 7652363 & 7656129. Ticket 7652363 was received on January 3rd and responded to on the same day. Ticket 7656129 was received on January 5th and responded to on January 6th. We look forward to your response!