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It's a great app but keeps refreshing to videos before I could even make a post! Besides that it is very easy to use
Hi there, thanks for reaching out. It sounds like this is a support issue. Could you reach out to us directly at Settings > Contact Support? We will be happy to troubleshoot and help resolve this issue.
Great app. I have use this app in the past to create videos without a problem, however just a few days ago i wanted to create a video for my product page. Video was created without an issue but did not work in my product page. Contacted Yelena she was nice and patient however at the end it didn't work. Video was not working in my product page. she said i needed to contact a web developer....?
Hi and thank you for your feedback.
Further to our ticket correspondence - Vimeo Create for Shopify allows you to quickly create videos for your Shopify store and products.
The output is a video file that can be added as media to your product page, or an embed code, which can be pasted into the HTML of your website.
As for the latter - making adjustments to your website code (including changing the code in order to position the video in a different spot) is outside of our support scope and requires developers knowledge.
You can try placing it in different parts of the code to see how it works for you, yet we highly recommend that you contact and consult with a developer to make sure the process is performed properly.
need to be able to upload to IG. Need more variety of music/songs for videos. I'm not sure if I am able to upload more than 1 photo. Doesn't appear that I can.
Thanks for your feedback! A wide variety of music can be found in our Editor section (after you create a first video draft). You can upload numerous photos to your videos in that section too; the initial ones are automatically taken from your store's product page. Instagram sharing isn't available for the time being due to their integration limitations. We hope this info helps. Please try editing your draft video and let us know if you require additional assistance. Always at your service, the Videofy Team.
Great video effect and quality. Easy to use especially for people not familiar with video editing. However search function has been removed at the select product step, so it is not practical for store with hundreds of products anymore.
Hey there, thanks for reaching out.
I'm glad to let you know that our teams are working on a fix which should be released shortly and the 'Search Product' option should be live again within the next couple of days.
Thanks for your understanding and keep creating!
I use this app for a post on Facebook, and it helps a lot to save you the time of editing videos from others. I recommend it.
Thank you - glad you like it and find our that our app saves you time! Is there something else that we could do to turn this 3-star rating into a 5-star rating?
I love this app, it is great for creating videos for my products to put on my FB and YouTube. However, that's a lot of dough to fork over for a small business trying to broaden their reach. Why not offer monthly for the Pro or even Business? That's the reason I'm only giving three stars - their tiers subscription, Personal you can pay monthly, but business not?
We appreciate your feedback. Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade
It's a very basic video editing platform, but it remains a decent option for creating high-impact social videos.
Thank you for your review. Is there something else that we could do to turn this 3-star rating into a 5-star rating?
I just added a video to sharing to Facebook, But I cannot find it anywhere.
I share a video on YouTube successfully but it did not let me to input any description. (After a few days I do it again it shows the option now)
It was better than shopify a little bit. And the control panel is really bad. It has a long way to improve.
I have input so many character and you did not let me to submit the review what happened? Just because I’m not give you five stars? Then I will give you a 3 stars only as I’m going to give you four stars at the beginning.
Hi, thanks for reaching out. This sounds like a support issue. Could you reach out at Settings > Contact Support so we can better understand the issue you encountered on our end?
Is it no longer working?
Mine shows empty page when i access the homepage..
It was working two days ago
Thanks for reaching out and letting us know about this. Our engineering team was able to recreate and fix the issue. A temporary fix was released Yesterday and everything should be working fine by the end of the day (September 15th). Would you mind checking this on your end and letting us know if you are able to post your videos?
Best, Team Videofy.
Need more tool for creating short 5-10 seconds ads. More like commercials on TV. Also if the tool can share details on hits from the ad.
Thank you for reaching out and for the feedback provided. Our AI engine needs at least a 15 seconds video clip or 5 photos to create a video for you. You can also edit your video and set its length manually. Please reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can further assist you.