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Simply best App you can ever find , easy to handle , clean and clear dashboard ,no bullshits and no complicated stuff! and really love the wide variety of colors for apparel !
Viralstyle is always pushing the envelope for those of us that provide custom merchandise to our audience. The new Shopify app they've put together is yet another example of that. It's super easy to create new products and the fulfillment is handled just as easily. Leaving you nothing to worry about and the confidence that your audience is receiving a quality product in a timely manner.
Great App, Fulfillment times are fast. Client support is very responsive. Looking forward to doing more business with them.
The recent updates to this fulfillment app have been great and have reduced the time I spend on setting up products to quite low in comparison to the other applications I have tested. Additionally, the end-to-end fulfillment is completely automated bringing my time and effort to manage and support quite less.
Simply amazing and easy to use app for POD. The prices for both shipping and unit cost are very good. CUSTOMER SERVICE is outstanding! For that alone I would give them another 5 stars. Amazing app and great team!
Worst. App. EVER!!!!! Orders take 4-5 weeks for delivery. Literally ALL customers (I'm fairly new) are mad, upset and asking for refunds. DO NOT use this app for POD. They charge your credit card immediately after your customer places and order, and nothing happens. Orders are ALWAYS pending.... Shame on you VS. BEWARE!!!!!!
DON'T USE THEM!! You can't trust what your customers are receiving. They have messed up orders for me multiple times and I've had to send multiple messages for them to fix THEIR mess up! I've at times have had to pay someone to print the order for my customer! This company has negatively impacted my business! The last time is the icing on the cake! My customer ordered a hoodie they printed it wrong and never contacted me back to fix this. I sent the first email on July 1, 2023. It is now August 4, 2023! I still have no resolution. It's also obvious that that don't QC the print jobs before they ship. If they did, my customers product would have never left the warehouse!! I wish I could attach a picture for you all to see! You would be aggravated!! I also had to contact Shopify to get them involved and to create a ticket for this issue. I was told to post my complaint right here in their reviews, because supposedly they read their reviews!
Very helpful and professional.
I will continue to do business with Viralstyle now and in the future.
I've used this app for 2 years and at first it was fine. Since January of 2021 I have had to refund over $1k in orders due to their system not syncing with my store and then canceling entire orders for 1 items no longer being made. They offer zero support and blame others. Do yourself a favor and go elsewhere for POD or just hire a local shop.
One of the best fulfillment apps I have ever used, I have never experienced customer service on the level that Viralstyle has provided us.
Terrible support. Bad company policies. If your item gets lost in transit it's your responsibility to replace it. Only POD company that does this.