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This is a great team to deal with. The app is easy to use and well thought out. If you are choosing between giveaway apps the customer service we received from this company has been excellent. You get a response within minutes of making a request and the team is always available to assist. Overall I highly recommend them.
Excellent app for sweepstakes. Incredible customer support and onboarding (thank you Giancarlo). I could not recommend them more highly. The must have app for any sweepstakes company.
This app was easy to set up and worked great. Giancarlo was the best in helping out any issue that came about. We will be using this again in the future.
It's working better than we hoped. Setting up our first campaign was easy, just followed the step-by-step instructions. And the reporting is in depth. Overall, very happy with the app. And quick response from support too.
ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!
ViralSweep has realized a simple concept: give people a low-barrier to entry and then bribe them to take action. Very useful, potentially hugely impactful (depending on your marketing strategy), but nothing earth-shattering, IMO.
What makes ViralSweet ⭐⭐⭐⭐⭐ is their Customer Service in conjunction with a solid product. Giancarlo is lighting fast with his responses and quick to help you find solutions.
If you want to grow your audience through social giveaways and promotions, it's a waste of your time not to use ViralSweep.
CUSTOMER SERVICE! CUSTOMER SERVICE!
Any day any night, Giancarlo has replied to my messages within minutes in most cases. I installed this on two stores and often run into roadblocks or have complete user error issues. Sometimes I panic when something is not working right away. Giancarlo has always replied promptly, corrected my issues, and guided me in the right direction.
This is a huge time and money saver as I don't need a new employee working on these issues.
THANK YOU!
Thank you so much for your 5-star review! Glad to hear that Giancarlo has been responding to your messages quickly and guiding you in the right direction. Thank you for your support, using our app, and for taking the time to share your experience. If there's anything else we can help with, please let us know.
I've worked with ViralSweep since the original version was released, and we always had strong results. I recently moved to the new version, which is a massive leap forward in functionality and user experience. Additionally, Giancarlo has been exceptionally responsive for all of my myriad inquiries. I 100% recommend this product!
UPDATE: I continue to recommend this app for its fantastic functionality, and Giancarlo just helped me customize the look of a particularly important promotion. Thanks, ViralSweep!
Wow. I can't say enough good things about this app and the customer service I received while using it. ViralSweep handled all the details of my first giveaway. It made my contest feel professional and well-run, and enabled me to grow my email list by 4000 subscribers, my Facebook page by 700 followers, my Instagram page by 600 followers, and my Pinterest page by 500 followers. I even stopped advertising on FB after the first two weeks and it really did go viral! I had several questions, since this was my first giveaway, and I got immediate answers from Giancarlo. I mean IMMEDIATE. I will definitely be using this again!!
Excellent app and phenomenal customer service. This app made running my giveaway a breeze. I had some questions while getting everything together and support responded no matter what time it was. Do they every sleep? Lol!