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Really good app and customer service is best i've known with any other spotify app and always on hand to help with any q's
Great customer service! We had auto renewal on but we no longer use the app because of shrinkage in our industry. Viral Sweep refunded us the cost and let us cancel our plan without any hassle. Over the last two years, they have been great to work with.
I've worked with ViralSweep since the original version was released, and we always had strong results. I recently moved to the new version, which is a massive leap forward in functionality and user experience. Additionally, Giancarlo has been exceptionally responsive for all of my myriad inquiries. I 100% recommend this product!
UPDATE: I continue to recommend this app for its fantastic functionality, and Giancarlo just helped me customize the look of a particularly important promotion. Thanks, ViralSweep!
This app is amazing for building a database through a prize and the customer support by Giancarlo was exceptional. He even went into work after hours to help me install it correctly!
Absolutely essential app for list building with a ridiculously easy user interface and rock star customer service. Seriously this app is critical to growth and the customer service is outstanding.
I used this app to help grow our email list and better organize the CX of a giveaway. I strongly recommend this app after (seriously) increasing our email subscription 10x and having a very smooth customer experience.
The Viral Sweeps support staff is always so helpful, and so prompt to answer. I've reached out a lot to ask various things, and there has never been a time when they haven't been able to help me, even when it's concerning a question that also involves another platform, such as using Zapier to connect the Viral system to another system, or even making custom edits on our page in Shopify where we're hosting the Viral Sweeps lander. 100% impressed by their customer support.
ViralSweep is simply incredible! We looked at multiple sweepstakes platforms, however, none of them had the robust options we needed to aggregate all our contests, influencer campaigns and user-generated content collection to one platform. ViralSweep has literally an option for anything we could think of! On top of that, Giancarlo, the founder, took time out of his schedule to give our company a full presentation and overview of ViralSweep's capabilities. When I have any questions, he's incredibly fast to answer and always brings a solution. You simply cannot beat this platform for the value you get.
Great integration with Shopify. Solid platform. And all around good way to collect data for future prospecting.
The customer service is top-notch. So far the platform has served us well for our giveaway. We have used other platforms that were not as straight to the point as Viral Sweep.