ViralSweep Giveaways Contests , 170 recensies
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CUSTOMER SERVICE! CUSTOMER SERVICE!
Any day any night, Giancarlo has replied to my messages within minutes in most cases. I installed this on two stores and often run into roadblocks or have complete user error issues. Sometimes I panic when something is not working right away. Giancarlo has always replied promptly, corrected my issues, and guided me in the right direction.
This is a huge time and money saver as I don't need a new employee working on these issues.
THANK YOU!
Thank you so much for your 5-star review! Glad to hear that Giancarlo has been responding to your messages quickly and guiding you in the right direction. Thank you for your support, using our app, and for taking the time to share your experience. If there's anything else we can help with, please let us know.
ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!
ViralSweep has realized a simple concept: give people a low-barrier to entry and then bribe them to take action. Very useful, potentially hugely impactful (depending on your marketing strategy), but nothing earth-shattering, IMO.
What makes ViralSweet ⭐⭐⭐⭐⭐ is their Customer Service in conjunction with a solid product. Giancarlo is lighting fast with his responses and quick to help you find solutions.
If you want to grow your audience through social giveaways and promotions, it's a waste of your time not to use ViralSweep.
Really good app and customer service is best i've known with any other spotify app and always on hand to help with any q's
I've worked with ViralSweep since the original version was released, and we always had strong results. I recently moved to the new version, which is a massive leap forward in functionality and user experience. Additionally, Giancarlo has been exceptionally responsive for all of my myriad inquiries. I 100% recommend this product!
UPDATE: I continue to recommend this app for its fantastic functionality, and Giancarlo just helped me customize the look of a particularly important promotion. Thanks, ViralSweep!
This app is amazing for building a database through a prize and the customer support by Giancarlo was exceptional. He even went into work after hours to help me install it correctly!
Absolutely essential app for list building with a ridiculously easy user interface and rock star customer service. Seriously this app is critical to growth and the customer service is outstanding.
I used this app to help grow our email list and better organize the CX of a giveaway. I strongly recommend this app after (seriously) increasing our email subscription 10x and having a very smooth customer experience.
The Viral Sweeps support staff is always so helpful, and so prompt to answer. I've reached out a lot to ask various things, and there has never been a time when they haven't been able to help me, even when it's concerning a question that also involves another platform, such as using Zapier to connect the Viral system to another system, or even making custom edits on our page in Shopify where we're hosting the Viral Sweeps lander. 100% impressed by their customer support.
ViralSweep is simply incredible! We looked at multiple sweepstakes platforms, however, none of them had the robust options we needed to aggregate all our contests, influencer campaigns and user-generated content collection to one platform. ViralSweep has literally an option for anything we could think of! On top of that, Giancarlo, the founder, took time out of his schedule to give our company a full presentation and overview of ViralSweep's capabilities. When I have any questions, he's incredibly fast to answer and always brings a solution. You simply cannot beat this platform for the value you get.