Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
19 de março de 2024

this is my first experience with customer service on this app and he stayed in touch with me for hours while we worked out problems and installed the app. Thank you!

Reeds Cattle Company
Estados Unidos
1 day usando a aplicação
31 de janeiro de 2024

Such a wonderful app addition to my business! The templates they have are great and look extremely professional. The support team behind the app is prompt at solving problems and answering all types of questions. Aldin has been a tremendous help with switching my forms over to their platform and I look forward to growing my business with their assistance!

TheLifeWeCapture
Estados Unidos
3 days usando a aplicação
8 de março de 2024

Big Help!

davis jewelry
Estados Unidos
About 1 month usando a aplicação
29 de novembro de 2023

The guys and support are super helpful. They answer immediately and advise in an easy to understand way. Thank you so much. Highly recommend.

Digg Deep For Kids
Reino Unido
2 months usando a aplicação
24 de outubro de 2023

Exceptional Support and User-Friendly App!

I recently had the pleasure of experiencing top-notch customer service from Aldin. I was seeking assistance with the app, and Aldin went above and beyond to help me. He was an absolute savior and took the time to walk me through every step.

I highly recommend Aldin and the ViralSweep app to anyone seeking reliable and efficient solutions for their promotional needs.

Thank you, Aldin, and thank you, ViralSweep, for your outstanding service and outstanding app!

ITFactory.ca
Canadá
About 2 years usando a aplicação
Questão respondida por ViralSweep 26 de outubro de 2023

Thank you so much for your 5-star review of our app!
We are happy that you experienced exceptional support from Aldin, and that he took the time to walk you through every step.
We truly appreciate your kind words and are delighted that you recommend our app and services to other Shopify merchants!

4 de dezembro de 2023

Great app and great customer service when you have a question arise! A+

UCantBuyIt
Estados Unidos
2 months usando a aplicação
8 de novembro de 2023

Amazing app and amazing customer service. I will definitely keep using this app for all my Luxury Made in Italy handbags giveaways :)

Via Neapolis™
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ViralSweep 15 de novembro de 2023

Thank you for taking the time to review our app. Great to hear that ViralSweep can help you successfully run giveaways for your luxury handbags!

28 de setembro de 2023

Viral Sweep made our photo contest SO MUCH EASIER! The voting feature is awesome and our entrants were higher because the process is so smooth. The support is amazing. Aldin always had a quick answer and jumped right in and fixed my mess-ups! Thanks so much! We'll definitely use it again!

WildFedHorse
Estados Unidos
About 2 months usando a aplicação
Questão respondida por ViralSweep 5 de outubro de 2023

Thank you so much for the 5 star rating! We’re so happy to hear that ViralSweep made your photo contest easy to implement and that the voting feature was awesome. We're grateful that your entrants count was higher as well. We truly appreciate you noting the fantastic support and Aldin's quick and helpful responses. We're thrilled that you'll be using ViralSweep again and we look forward to seeing what you do next. Thank you!

19 de setembro de 2023

Giancarlo was EXTREMELY helpful, and quick to get done what I needed. He made things simple and easy for me to understand. I really appreciated him.

Rocky Hollow
Estados Unidos
3 months usando a aplicação
Questão respondida por ViralSweep 22 de setembro de 2023

Thank you for taking the time to leave a review for our app, we really appreciate it! Giancarlo is a rockstar and glad he was extremely helpful in making things simple and easy to understand. Please let us know if there's anything else we can help with!

3 de maio de 2023

CUSTOMER SERVICE! CUSTOMER SERVICE!

Any day any night, Giancarlo has replied to my messages within minutes in most cases. I installed this on two stores and often run into roadblocks or have complete user error issues. Sometimes I panic when something is not working right away. Giancarlo has always replied promptly, corrected my issues, and guided me in the right direction.

This is a huge time and money saver as I don't need a new employee working on these issues.

THANK YOU!

717 SUPPLY
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ViralSweep 3 de maio de 2023

Thank you so much for your 5-star review! Glad to hear that Giancarlo has been responding to your messages quickly and guiding you in the right direction. Thank you for your support, using our app, and for taking the time to share your experience. If there's anything else we can help with, please let us know.