Vitals: Tutto‑in‑Un Marketing

Vitals: Tutto‑in‑Un Marketing

Recensioni (9.061)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
3 dicembre 2024

As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable.

During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most.

If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.

Original Garage Moto
Canada
Circa 3 anni di utilizzo dell’app
Vitals ha risposto 4 dicembre 2024

Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing.

While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios.

We’ve also sent you an email with additional details and are here to assist further if needed.

2 luglio 2024

That who starting new store I don't recommend this app. price is too high for new stores . get other free apps that has same features

Siara™ BeautyCare
Stati Uniti
17 giorni di utilizzo dell’app
Vitals ha risposto 8 luglio 2024

Hello there!

Thank you for your feedback. One of the primary benefits of our Vitals app is that all 40+ of our apps work seamlessly without any conflicts, compared to multiple free apps.

We also sent an email your way explaining this in detail, in addition to different recommendations from our team about our app.

22 agosto 2024

broken! app not working properly, it cannot be removed from the footer, so that adding it anywhere as a section is not possible (because it cannot be removed)

Beyioon
Slovacchia
10 minuti di utilizzo dell’app
1 novembre 2024

schlechter Support, kein Live Chat!

Benleo
Germania
10 giorni di utilizzo dell’app
Vitals ha risposto 2 novembre 2024

Thank you for your feedback.

We use modern technologies to provide the most efficient support. During peak times, live chat may automatically become unavailable so our support team can focus on current conversations. You can still reach out via email, as we normally respond within 30 minutes.

11 aprile 2024

the support is useless. anything happens, they just ask me to uninstall another app. even a free app can help me when rewrite the code and they just me to basically uninstall all other apps.... and their function is very limited. seems like you have a lot of app, but none get the job done. this is the 1st time i give a bad review....

ShopNoova
RAS di Hong Kong
8 mesi di utilizzo dell’app
Vitals ha risposto 18 aprile 2024

Hi there!

Thank you for your feedback. Our app has a variety of functions that can be utilized depending on a store's needs. Keep in mind that conflicts with other Shopify apps might happen, as each app has its own way of doing things. We sent you a detailed email to clarify this immensely.

Data modifica: 28 ottobre 2024

die app funtioniert leider nicht bei mir, ich kann in mein. theme nichts nutzen.
wenn ich deinstalliere und wieder installiere habe ich keine 20 tage kostenlose nutzung mehr

Ezua
Germania
21 giorni di utilizzo dell’app
15 maggio 2024

Why you charging my account?
I did only the free trial+ I have email from your support that you not gonna charge me and now i see that you want me to pay 30$ - I didnt used your App even not in the free Trial.
Please fix it - you charge me for nothing.
waiting for update
thank you

Bestin
Israele
9 giorni di utilizzo dell’app
Vitals ha risposto 4 giugno 2024

Hello there!

We'd like to set the correct expectations that Shopify handles billing and the charging process. But we're always open to looking into and addressing valid refund requests.

We've also reached out to you via email regarding this one, together with the next steps.

7 ottobre 2024

Les bundles ne prennent pas en compte les personnalisations, je suis décue. C'était supposé etre une app tout en 1

Caniwouf
Canada
2 giorni di utilizzo dell’app
11 settembre 2024

Too expansive!

Peloushi
Francia
Circa 20 ore di utilizzo dell’app
27 dicembre 2023

there is no amazon review

FreezeRay
Canada
Circa un mese di utilizzo dell’app
Vitals ha risposto 8 gennaio 2024

Hello there!

Due to content protection guidelines and their conditions of use, our app does not support importing reviews from this service. We also sent you an email containing the full details about this condition and recommended alternative procedures.