ViVA Reviews ‑ Product Reviews

Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews. Unfortunately without some details about your experience, it's hard to offer any help :(

If you would like to reach out us on our live chat or our email info@vivareviews.com we would love to help you resolve any issues are are having with our app!

Regards,

Kelly
ViVA Reviews - Customer Success Team

Ellis here from ViVA Reviews support. Really Sorry you are having an issue with our app. If there are any theme compatibility issues we are always ready to customize our app to work with ANY theme. I see you have reached out to us about this issue on one of our support channels, but did not respond to our offers for help.

Feel free to reach out to us again either through live chat or at info@vivareviews.com and we can resolve any issues you are having. Look forward to hearing from you.

Ellis
ViVA Reviews Support

Kelly here from ViVA Reviews. Really Sorry you had an issue with removing our app.

What you note is actually not an app uninstall issue, but related to browser caching. If you simply clear your cache, you will see that our widget will gone.

Any new visitors to your store will not see our app once uninstalled and what you are seeing is simply browser caching intended to speed up website loading.

Feel free to reach out to us again either through live chat or at info@vivareviews.com and we can guide you on how to clear your cache if you are not familiar with the process. Look forward to hearing from you.

Kelly
ViVA Reviews Customer Success