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They've made importing reviews easy.
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thank you so much for your great review! We're thrilled to hear that our platform has made importing reviews easy for you. Your success is our success, and we’re here to help in any way we can!
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
Great app & very good
Hello, This is Ellis from The ViVA Reviews Support Team. We always put our customer support issues as our highest priority! Thank you so much for the kind words! We're thrilled to hear that you find the app helpful. It truly means the world to us that you’re enjoying the platform.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Ellis
ViVA Reviews - Support Team
the team is very responsive! They did their best to resolve the problems, I hope he adds another dropshipping site, good luck, keep it up
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews, It's always great to hear from our customers - it's really appreciated. We are sincerely grateful for your support and look forward to providing even better experiences in the future.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
Realy good app, specialy can edite comments and photos,
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews, Your thoughtful feedback not only made our day but also serves as a source of inspiration for our team. Thank you for your positive review.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
L'onglet des clients pour ecrire leurs avis est en anglais comment je peux faire pour que ça soit en français s'il vous plaît? Merci infiniment
Hi, Melanie here from the ViVA Reviews Customer Success Team. Thank you for your message regarding Language support. This capability is available in Left Menu > Settings > Language Settings. There you can customize every word used in the app!
We always welcome feedback and actively add features based on customer request. if you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Melanie
ViVA Reviews - Customer Success
Looks good and works well. I wanted to remove a review completely from a product and could not find the option to do this in the imported list, so had to delete the app to remove the review from my site, where do I find the option to remove a review? I've reinstalled the app and the review I wanted to remove is still listed as active.
Thank you for installing the app and for the nice words!
This is how you can remove a review. In the products list, Click [View] button. This will open up a page showing all the reviews for that product. on the left you will see a column labeled "status". Here you can toggle any review on or off allowing you to only keep the reviews you want.
Hope that helps!