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VERY BAD APP GLITH
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews. Unfortunately without some details about your experience, it's hard to offer any help :(
If you would like to reach out us on our live chat or our email info@vivareviews.com we would love to help you resolve any issues are are having with our app!
Regards,
Kelly
ViVA Reviews - Customer Success Team
L'onglet des clients pour ecrire leurs avis est en anglais comment je peux faire pour que ça soit en français s'il vous plaît? Merci infiniment
Hi, Melanie here from the ViVA Reviews Customer Success Team. Thank you for your message regarding Language support. This capability is available in Left Menu > Settings > Language Settings. There you can customize every word used in the app!
We always welcome feedback and actively add features based on customer request. if you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Melanie
ViVA Reviews - Customer Success
Looks good and works well. I wanted to remove a review completely from a product and could not find the option to do this in the imported list, so had to delete the app to remove the review from my site, where do I find the option to remove a review? I've reinstalled the app and the review I wanted to remove is still listed as active.
Thank you for installing the app and for the nice words!
This is how you can remove a review. In the products list, Click [View] button. This will open up a page showing all the reviews for that product. on the left you will see a column labeled "status". Here you can toggle any review on or off allowing you to only keep the reviews you want.
Hope that helps!
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thank you for the 5 stars! We truly appreciate your support!
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thank you for the 5 stars! Your support means so much to us.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews. We are truly honored to have earned your trust and loyalty. Please know that we're always here to provide you with the best service possible.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team