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While still setting up, and yet to use the App in production, I can only speak highly of the support for this App. I experienced issues due to an incompatibility with another Shopify App (Buy Button) that was not readily evident. The Hulk Apps support responded to my ticket in a timely manner and worked with me to resolve the issue quickly. It is likely that upon completion of successful testing that we will upgrade the app to full functionality, and do so with confidence that the support is there to ensure our success.
Thank you so much for this review! We appreciate your feedback 🙏 Our team is always there to help you find an appropriate solution to the best of our abilities.
Overall It's a good app but data management can be improved as data changes every update from Shopify. I had some issues with the variant display but the team worked on it immediately. However, every now and then I am encountering data changes especially with pricing - every update of Shopify I had to check all prices again. Quite time-consuming but yeah it does the job. Looking forward for a smoother version.
Thanks so much for the review, and for showing your concern. :-) Our changes usually don't affect existing users unless there is an app regulation update or app enhancement. So don't worry, as long as you're with us, you can rely on our best-in-class service.
Have a great day ahead!
Para nuestra necesidades, es perfecta. Le falta poder elegir la tipografía para que se ajuste a nuestro diseño y que el descuento en el checkout pueda salir en español, al menos en la versión de pago. Corríjanlo, por favor.
Thank you for taking the time to review us! We are truly grateful!
I used this app for multi purchases for my customer. Now they are buying more. Getting this app to work with my theme was a little challenging, but customer service was very helpful.
Thanks so much for the kind words! Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. But we're glad our team was able to help you out on this matter and we hope you continue using our products and services forever!
Thank you once again!
Great app for some easy bundling. Needed some custom dev work to make cart formatting look okay, but other than that, I'm pleased! Customer service was fantastic. Will continue using.
Thank you :) Let us know if you need any assistance. We would love to get a 5-star rating from you some day!
5/5 stars! I sent an e-mail to the app develops about small change I wanted to have made within the app extension, in which HulkCode replied almost immediately. The team resolved my change super fast and effectively. I am really happy and impressed with the level of support.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else!
I tested this app out for offering quantity discounts (if you buy 10, get x amount off or get x% off) and initially thought it didn't work, but it just requires a support ticket to initially synchronize with your shop. If you try this and want to try the free plan, start a ticket and give them a couple days because it's worth the wait to customize the discount table in colors, wording, font, etc. We were able to make it look on-brand and offer quantity discounts even just with the free version. After it gains some traction, it could definitely be worth upgrading, especially to schedule bulk sales.
Thanks so much for the review! We're so glad to hear that you're enjoying the Volume Discounts app we offer, and our top-notch support that comes along with it. :-)
We always appreciate a little patience from our merchants! Please dont ever hesitate to let us know if we can help with anything on your store!
I just started using this app and so far it meets all expectations and it's FREE too!! Great work guys keep it up
I contacted support about resizing the chart and they got it done for me ASAP. Customer service is friendly and professional, I highly would recommend them.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
I needed help from their support team and they solve my issue within a day and now my store is working perfectly. Thank you!
Thank you for your kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team. I completely understand how rewarding it can feel when your problem is solved within a day, and I'm glad to hear that our support team was able to accomplish that for you.