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I highly recommended VolumeBoost app, PERFECT SUPPORT, PERFECT APPLICATION !!!!!
Hey :-)
Thank you so much for an amazing review of the app and support services. We are truly delighted with such honest feedback.
Cheers!
I am currently using the free version of this app. Recently i encounter some issues with the discount feature at the check out page. I contacted their help desk and their response was super fast. They replied within 2 hours and resolved my issue within a day. Even though i am only using the free version they still helped me with my problems. The staff was super friendly and knowledgeable as well. I would super recommend this app to fellow shopify users! Thank you so much hulk apps! My website is : https://www.naturesfinestsg.com/
Thank you for recommending us to other Shopify merchants! We would love to help anyone with any issues in Shopify.
Our Volume Discount app makes setting up quanity breaks very convenient & hassle-free, and if any of our merchants face any issue while doing so, our team goes above and beyond to resolve it.
And your awesome review is a testament of that! So thank you
Very responsive customer service at all times of the day, night and weekend.
Hi there,
We are honored to know the app has met your needs. And thank you for recognizing Sanjay's amazing abilities!
Should you need anything, please do reach out at any time.
Best regards,
Thanks for making this a free app, it increase my average order so much. Hope it will remain for free.
Best customer service I've ever experienced on any app. These guys go above and beyond to help, truly grateful for their hard work! Keep it up guys!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
I really love this app and the costumer service is really helpful and fast. Thank you Sanjaysinh and Nisha for answering all of my questions and make this process easier for me.
Thank you so much for taking the time to leave us a 5-star review! Sanjay and Nisha are thrilled to hear your feedback!
very fast support. They help us to install properly the apps in our existing template.
Great app, does exactly what I was looking for. The support was exceptional, quick and very friendly
The app is great, took some time for the developers to get to me but that is understandable given the tickets they had. Expect a little wait for them to get to you if you have an issue (a few days) but totally worth it. They are running a business just like all of us.
Hi Sara,
Sorry about the delay. We did receive your ticket on Friday and we just haven't had a chance to respond yet. We have 4 dedicated team members but we get at times over 400 tickets/day and over the weekend they pile up.
We sincerely apologize for the delay. Most of our apps are free and our support is free and we try our best to manage but with recent spikes in installs, it's hard to manage. We are working on adding a couple of more team members as well as improve the auto-responder process.
We'd appreciate if you would give us another chance and give the review a second look. While we certainly dropped the ball on this one with you, it's not representative of us and the applications we try to build and most importantly the type of exceptional service we want to give EVERY client, big or small.
As a business owner, I hope you understand. I'll have a team member follow up with you regardless to get this resolved. Appreciate the patience :)
All the time, every time, VolumeBoost - Volume Discount App satisfied me 100%. Never hesitate to purchase the app for your tiered price rules. It's convenient and reliable all the time. I 100% guarantee it.
Thank you so much for trusting us and sharing genuine feedback.
We are highly obliged to have you as our merchant.
Cheers!