Sconto sul Volume , 1.213 recensioni
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I had this app for less than a week. The servers have been down 3 times that I know of where the discounts were not showing. The last time it went down, It had disabled the checkout button so my customers could not order anything for hours resulting in loss income and sending them to my competitors. I do not recommend this app at all. I am so happy I did not send an email promoting the discounts this app does. That would have been a lot more angry customers that couldn't get the right pricing. I have enough of them right now that could not check out. If you install this app make sure you have a backup of your theme. You will need it when this app goes down.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Initial launch was a little tricky, but support was very responsive and totally on top of it! Got our Black Friday sale up and going the right way!
Had some trouble with installing the App into my store - Brooklyn theme. The best support ever I met in my entire life - helping to install things for you and always being in touch - priceless!
Thank you for the kind words! We’re happy to hear about your experience with our apps and service. We’d love to continue providing great service to awesome merchants like you. Thanks again!
Easy to to work, configure and the site is still fast. If you know nothing about programing, it's not a problem.
You are absolutely right! We are happy to help customers like you, so you can focus on other important things. Hope you enjoy using our Volume Discount app. Thanks again!
It doesn't work. I have installed, configured it and nothing happens. It doesn't work. I have installed, configured it and nothing happens.
Hi there,
Sorry to hear your experience with the installation process. We checked and unfortunately there were a couple of steps that were missed. Sometimes each theme is unique and requires additional changes to make everything work. That's why we offer free support to all of our clients.
We'd love to get this resolved for you and hopefully you will update the review after we fix the implementation since we have experts that do these all day. We hope you'll give us a chance and update the review as it's certainly not the best depiction of our service and app. We try our best everyday to handle 100s of requests for each of our apps and we'd love one more chance to make this right for you.
Thank you.
Complete garbage. Do not pay for this app. Product is $20 each. Set it up to be $17 if they bought 2 or more. I go to my orders and see that it's letting people buy them for $9 each instead of $17 each. Had to fulfill the orders and lost a ton of money.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Thank You for this great app
We are lucky to have you! Cheers!
Absolutely fantastic app, the only one we could find that would take discounts across sizes and also looks nice! Helped me to configure it to the way we wanted. HIGHLY RECOMMENDED!
This app caused our Checkout button to take a long time to load which caused our conversion rate to plummet.
Hi there,
We apologize for any inconvenience. Ivan from our support team followed up with you as there was a code conflict and our team can help resolve any issues you are facing. Unfortunately, in some cases, Apps and code conflict and that's why we offer free Standard Support as well as premium support with faster turnaround time.
We'd love to get this resolved and hopefully get you to update the review to be more accurate.
Thank you.
This app did not meet my needs. I needed the app for one product but then needed to upgrade to a paid plan for the one small feature I needed. AND after I had removed it I found out by email that I had to go into my theme coding and manually remove code. This is above my skills and very risky with my store right before Christmas. I wish I would have know this before I installed it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.