Sconto sul Volume , 1.213 recensioni
Restringi
-
In base alla valutazione
The app caused to many users not to be able to press the checkout buttom. Support couldn't work out the problem.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I paid for professional installation and only got a few emails about how it was set up but could never get it to work on my site and further communication came to a halt! I am too busy to mess around with poor customer service. I want my money back!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I used this app for make a quantity discount of a product. But it not show the offer table on the product page. Very disappointed.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
WOW!! This is by far the worst app I have ever seen on Shopify. I can't even comprehend how it is possible that I can't have a paypal button on my website in order for your app to work and on top of that I can't even have a buy it now button either and it doesn't work with a page builder which is obviously much more important since I build all my product pages there. It took several days to even get this thing to work on the checkout page cause it's something they have to do manually for whatever reason and you have to open a ticket plus create an account to even get help. I'm absolutely speechless how bad everything is on this app and the developers and customer service. The only good thing was the widget in itself but that's pretty much it. This is the first review I've ever left and I have been using Shopify and multiple apps for years. I thought first it was a joke haha and the support needs a revamp, plus having to open a ticket just to get some help for install is absolutely ridiculous. No clue how they are still in business. After uninstalling they send you an email of steps you have to go through to remove all different codes, because a bunch of them are still there even after automatic uninstall. Just be aware guys, stay away! Honestly they don't even deserve half a star!! RUN FOR THE HILLS!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I am beyond frustrated at this point!! I have been waiting 4 days for installation and still nothing, STOP giving me the run around, if you are not going to install it let me know for I can move on to another app. This is terrible customer support
Hi there,
We are really sorry for your frustration. Our app is free and we've had an influx of customers due to being featured and many customers requested help. We've since managed through the backlog of installation requests and can offer an installation in 48 hours for free. If you are still interested, please let us know.
Thank you.
It does what it's supposed to do but every step of the way something doesn't work and I have to go back to technical support and have them fix it. I'm deleting it and would not recommend until they iron out the kinks.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Update:
The delay in the installation was due to being the app being free and having limited resources for a free app - fair enough. However, when installation occurred, they requested I remove the dynamic checkout button from product pages and they disabled the ajax cart (not on the live site) as the app doesn't work with those features. So many stores use an ajax cart - I think you should update your description to avoid wasting anyone's time. I have found a paid app with better support.
Hi there,
We apologize for the delay. You requested a FREE Support Installation and sometimes there is a queue and we try our best to get FREE Support Installation requests resolved as soon as possible. However, they are free and we only have limited resources like all other apps to provide free support.
We kindly request that you update your review. We'd love to get another chance as our app would be great for your business if it's not too late.
Thank you.
Don't normally write bad reviews but this app is awful. Getting all kinds of errors in my website even after uninstallation. Stay far away from this.
Hi there!
Thank you for taking the time to write us your feedback.
We are sorry our app did not meet your expectations.
Our manager has contacted you in hopes of amending any issues you were having.
Relatively flexible, good responsiveness from the developers. Definitely a positive option for bulk discounts.
Thanks very much for taking the time to leave us a review; we're glad you're enjoying the app so far, and really appreciate the feedback about the flexibility our app provides in creating offers.
We're always looking for new ways to improve our apps, so your opinions are very valuable to us. Thanks again, and I really love your custom products!
A must-have in your store. Really easy to use too.
Thank you so much!
Thank you for your support! If you need any help, don't hesitate to reach our experts.