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broke my theme after uninstalling it. and very very slow response to support requests. No one is able to shop through my website now. since this broke the checkout process. And I have yet to hear back from them.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Really disappointed. I expected much more but since the beginning it doesn´t work. I just tried to run up an offer and it didn't appear in my product pages. The technical support doesn't respond. Don´t trust.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I used this to increase sales and quantity. I enjoy this app and the support. Just hope the buy now would work next time
Great support. Was expecting to do some back and forth through email, but everything was quickly resolved over live chat. They (re)installed? after it didn't see to be working on a new setup. At the same time explain all the changes they made which was important to know due to conflicts. App also looks like it good backend coding. Impressed!
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Hulk apps has excellent customer service, I love the product options app, and I hope this app is just as good.
Woow :-)
Thank you so much for trusting in us and we are glad to hear about the options app.
We hope you will love this app too and have a long way to go with us.
Cheers!
Great app. Tho it's not working on my theme at first, but their customer service is really helpful. I recommend!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Top Service, Chat support kostenlos und in weniger Minuten
Genau wie beschrieben!
Alles was man wünscht!!
Hi dear customer,
Thank you so much for sharing the amazing experience you had with our team and app :)
We appreciate your kind words! Best wishes from the team :)
Amazing service! The technical support answers in a few minutes and they are very helpful. Great app. Would recommend.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
I have NEVER written a review on an app before. I am using Shopify since 2013. I've installed hundreds of applications since then. This is the first time an app completely crashed my website. Stay away from this app.
Hi there,
We apologize for the negative experience you had with our app, resulting in your website crashing. We take this feedback seriously and will investigate the issue further to prevent such occurrences in the future. If there's anything we can do to assist you or address the problem, please let us know.
Regards,