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Not sure if this was an issue with our site or not but as soon as we start syncing products via the app, we lost variations as well as thumbnail photos. When we went back to previous saved versions of template.liquid (before the ap) everything was fine again. Again, this could be something unique to us - as the ap has great reviews - but just a word of warning. We won't use it, unfortunately.
Our app has gone through significant improvements recently and Product Sync error has been fully resolved. We hope you allow our technical experts to jump in and set it up for you.
Thank you!
Didn't work at all after following all procedures and it changed the basic prices of some of our products. We need to re enter all the prices by hand now. A real nightmare!!!
Hi there,
We're sorry you went through the pain to re-enter prices manually. But, this has never been reported and we're sure our experts can deal with this issue and get your theme back to the previous state.
Kindly contact us, so our experts can complete the installation and also check and resolve any pricing issues.
Thank you
This app leaves code after uninstallation (4 files + injected line of code in your liquid theme file). I accidentally noticed some errors in the Chrome log from the hulk code being loaded (and thus affecting my load time).
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Used it on the debut theme, broke the checkout page. Even uninstalling it won't fix this. AVOID THIS THING!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Absolutly not recommended - no support, manually install some piece of code ... dont touch that ....
Hi there,
We are sad to hear about your experience with the app and support services.
We really apologize for the inconvenience.
We have reached you for it, please check our email and allow us a chance to serve you personally with the complete setup of the app.
Thank you!
No la recomiendo, no funciona, lo usé y no aplicaba los descuentos, no mostraba correctamente los precios de cualquier producto en el carrito
We apologize for the inconvenience.
Maybe installation would not have went successful in your store. We will help you with the complete setup of the offers in your store.
Thank you!
I had to uninstall app unfortunately just because it was not suited for my purpose. However, I realised that I needed to remove the left over coding from my theme, and the team was so quick to help! They even followed up with me to check if the issue was resolved..! If the app was needed in my business, I will most definitely come back and do the business with you.
Hi there! Thanks so much for taking the time to leave us a review.
We'd love to have you back. Feel free to contact us whenever as we are always standing by to help.
This tool make my cart totally down !!! As i made the mistake not to save my store since a week... ALL have been lost !!!
VERY BAD APP, BE CAREFULL ! (and save before trying if you are mad)
Hi there,
We are sorry about your issues. Our process lets you chose which theme and asks you to provide a backup of your theme as well. We are not sure if you manually did the installation and missed a step but we are happy to take a look and help do this for you free of charge.
Every theme is different and one main reason why we offer installation support to help customers who lack the skill and knowledge working with code and do it for them.
Thank you.
Won't work in the latest version of Safari 12.0.3, just bounces back and forth between store admin and HulkApps. Uninstalling.
Hi there,
We are investigating the issue and have found that it's only with an older Mac operating system. We are working on rectifying this issue this week. If you need any other help, please contact our Support team and we are happy to help. Thank you for notifying us on this issue.
App did not work at the beginning, the offer i created did not display at the cart. Seems like you need to contact the support to get it done.
Everything on the app was also translated very poorly.
We would like to express our sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general.
Thank you for reaching out to us and we expect you to give us a chance to help you out with your concerns.
Thank you!