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In base alla valutazione
Great customer service, always there to assist us. And features work well for us.
We're delighted to hear that you're satisfied with both our customer service and the functionality of our features.
If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We're here to help!
Sanjay is the best - app works really well.
Have been using for a while now.
Thank you for your kind words! We're delighted to hear that you're pleased with both Sanjay's service and the performance of our app.
If you ever need any further assistance or have feedback to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction.
Best regards,
The application works correctly until you want to remove certain products from an offer.
You then find that the product names are truncated in the application and you can't identify them.
Technical support responds after 10 minutes, but has no solution.
Result: you have to go through 374 products, one by one, to identify those you want to eliminate from the offer... Incredibly, coded with feet!
We regret the inconvenience you encountered with the application. Thank you for the feedback on the selection of products the team will review it and find the best solution so the process can be made easy.
Meanwhile, if you have anything please feel free to reach us back.
Best,
Very helpful customer service! Quick and easy to get my questions answered.
Thank you for your feedback! We're happy to hear that you found our customer service helpful and efficient.
If you have any more questions or need assistance in the future, please don't hesitate to reach out again.
Best regards,
Great support to have this app in my store perfect for my frame shop store as customers buy bulk amount and they can save
Thank you for your positive feedback! We’re delighted to hear that our app is working well for your frame shop and that it helps your customers save when buying in bulk.
If you need any further assistance or have suggestions for improvements, just let us know. We’re here to help!
Best regards,
update - I love this even more. The team was able to customize a couple things for me very quickly that make this really easy to understand. Excellent support.
Recently installed this app and it is a great fit for our tiered pricing model. Easy to setup. I especially appreciated the onboarding call with Arijana. She helped me locate the right features to get the display and flow that I wanted.
Thank you for sharing your positive experience with our app and the onboarding process. We're thrilled to hear it fits well with your tiered pricing model and that you found the setup straightforward. Arijana is a valued member of our team, and we're glad she was able to guide you effectively to tailor the app to your needs.
Should you require any further assistance or have more feedback, please don't hesitate to reach out. Your success is our priority, and we're here to support you every step of the way.
Best,
The service is fast and very good. No need to wait. If all service would be so good then this could be a wonderfull world....
kind regards
joerg
Thank you so much for your kind words! We're delighted to hear that you're satisfied with the speed and quality of our service.
If there's anything more we can do to assist you or improve your experience further, please let us know.
Regards,
Quel enfer....
La dégressivité se desactive régulièrement. Lorsque je fais appel au support la réponse tarde à venir, puis en réparant le probleme ils en créent d'autres.....voila des mois que l'application me pose probleme. Il est grand temps de la supprimer de mon site car c'est notre image qui en patit.
We're really sorry to hear you’re having such a tough time. If you're considering removing the app, we completely understand—your site’s image is important. If there’s anything we can do to help you resolve these issues or assist with the removal, please let us know.
Best regards,
Customer service is excellent!! Super thankful!
Thank you so much for your kind words! We greatly appreciate your feedback and are here to assist you whenever you need us. Let us know if there's anything else we can do for you.
Best regards,
Omg Leute ich schwöre euch einfach der beste Support ever!!
Ich kenne mich selbst nicht so gut aus und habe die von A - Z durchgefragt.
Der Support hatte solch eine Geduld und ist auf alle meine Fragen und die Optionen die ich haben wollte eingegangen. Die haben sich richtig bemüht mir zu helfen und nicht wie manch andere die einen immer abwimmeln.
Am Ende haben wurden meine Wünsche voll und ganz umgesetzt.
Danke