ボリューム割引
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Quel enfer....
La dégressivité se desactive régulièrement. Lorsque je fais appel au support la réponse tarde à venir, puis en réparant le probleme ils en créent d'autres.....voila des mois que l'application me pose probleme. Il est grand temps de la supprimer de mon site car c'est notre image qui en patit.
We're really sorry to hear you’re having such a tough time. If you're considering removing the app, we completely understand—your site’s image is important. If there’s anything we can do to help you resolve these issues or assist with the removal, please let us know.
Best regards,
The application works correctly until you want to remove certain products from an offer.
You then find that the product names are truncated in the application and you can't identify them.
Technical support responds after 10 minutes, but has no solution.
Result: you have to go through 374 products, one by one, to identify those you want to eliminate from the offer... Incredibly, coded with feet!
We regret the inconvenience you encountered with the application. Thank you for the feedback on the selection of products the team will review it and find the best solution so the process can be made easy.
Meanwhile, if you have anything please feel free to reach us back.
Best,
问题并没有得到很好的解决,甚至和我想要的需求都对应不上,只能说还好能一直联系得上
I have used this app to apply volume discount on sets of filter but product count vary every now and then showing non-reliable or inaccurate filtered products.
Like I have tried using the same filter selecting any two conditions at every trigger of apply button
Product Type: Refills
Product Type: Refills - Ink Cartridges
Initially, the app showed 884 matching items and then 128, 242, 264,etc.
Note: None of the product is added/deleted from Shopify while executing such operation so that it results abruptly.
Another note for the app developer is that they should revise its fetching codec or please fix such kind of issues that creates a non-reliable output every now and then. Neither it shows dynamic nature of fetching nor static one but an irregular output which means an exception of the code that bridges in retrieving the output within a timeframe, etc.
For CUSTOMERs,
If the output is fetched correctly then only we can rely on this app to ease work in just few minutes to handle bulk product. But, the factor is RELIABLE OUTPUT which is MISSING!!!!
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Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunction. We hope our paths will cross again in the future since we are at your disposal for any queries you may have.
When the app works it works. The problem is that it anytime there is a update it seems to stops working, which would be fine but the support isn't the easiest to deal with. They don't check that the fix is working and so it takes days to get their app to work! ex: right now the app stopped working. The product I'm trying to set a volume discount for is synced, but the discounts aren't showing on the product page. I sent a request for help, sending them a link to the product page for the item I'm trying to get working and telling them that they already have access to my store. The next day I get a email saying all products are successfully synced. But still, none of the discounts set up are showing on any of the product pages and its evident that the tech didn't even check to see that it still wasn't working, even though I added a link to the product page in the support request.
Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunction. I hope our paths will cross again in the future since we are at your disposal for any queries you may have.
This app doesn't support dynamic checkout which is a huge problem in my opinion. People pay the full amount without the discount if they do dynamic checkout. I think they need to fix this.
Thank you for taking the time to write us your feedback!
You can move it to the final checkout page and it should work.
The UX on this app is amazing and works really well. More than half my sales come through this app. Unfortunately though, it will completely wreck your google analytics and google ads conversion data if you are using GA4. Since the orders are imported via draft orders, the conversions do not register on either platform, which makes it look like my revenue and orders are less than half of what they really are. This also throws off my Cost per conversion and ROAS numbers in Google ads. I basically no longer have any correct analytics data to base my advertising decisions on. It has been a complete mess since I moved to Shopify and began using this app. Aslo, when I installed this app I reached out to support to see if their Free Shipping Bar would work with this app to show the discounted amounts when counting up to the free shipping goal. They said that it works fine together, but it doesn't. The free shipping bar shows the full price of all the items in the cart instead of the discounted amounts which causes people to hit the goal in the Free Shipping Bar when they actually haven't because they are receiving discounted pricing. I had to delete the FSB app because it was confusing customers. It's a shame because if it were not for these issues the app would be perfect.
Thank you for sharing your experience with the Volume Discount app. It's great to hear that the UX is amazing and contributing significantly to your sales. However, it's unfortunate to hear about the issues you've experienced with Google Analytics and Google Ads conversion data, as well as the Free Shipping Bar. It's important for app developers to ensure that their products work seamlessly with other apps and features, and I hope Volume Discount can take your feedback into consideration and work to improve these issues in the future.
Thank you!
I have to say I'm very disappointed in this app and it's proven useless to me. I wanted customers to be able to purchase 3 items in a collection and get a discount. I know now that it has to be 3 of the same item unless I upgrade to a perpetual monthly payment. Not good for a small business.
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
Holy cow! How bad can be a translation? Where do I change to english instead of this crappy portuguese ?!
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
Fast response from team but unfortunately the app has so much conflict with my other apps making my original discount code not able to use..
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.