Hulkディスカウント ‑ VolumeBoost

Hulkディスカウント ‑ VolumeBoost

レビュー (1,266)

総合評価
4.6
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の9%は1つ星です
2020年4月20日

We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!

Gorilla Easy Connect®
アメリカ合衆国
アプリの使用期間:2年以上
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2019年7月25日

This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

TARA GRINNA SWIMWEAR
アメリカ合衆国
アプリの使用期間:約2年
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2020年3月22日

It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.

Persephone's Boutique
イギリス
アプリの使用期間:1年以上
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2019年8月6日

I would give it zero if i could. It doesn't work. Support is non existent ......................................................

Pup Swagger
オーストラリア
アプリの使用期間:1年以上
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2019年12月28日

I tried to use this app to apply a discount to my products. It did absolutely nothing as nothing changed when I checked my website.

Violet Pumpkin
アメリカ合衆国
アプリの使用期間:約1年
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2022年1月11日

Bad support, bad application, terrible service. Don't waste your money. We tried to use it for several months and the support does not support

Promoplus
メキシコ
アプリの使用期間:約1年
HulkApps.comが返信しました 2022年1月20日

Hi there!
Thank you for taking the time to write us your valuable feedback.
We value our customers' opinions and we strive to do better and improve our services.
We are genuinely sorry that you have been unhappy with our service.
HulkApps appreciates your feedback as it enables us continually improve the level of help we provide to our customers.
We hope that you will give us another chance.

2019年7月15日

Most useless app since they made it Pro Paid version! Wont show products anymore. Its a shame, it use to be a good app.

Art Store
パキスタン
アプリの使用期間:約1年
HulkApps.comが返信しました 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2018年12月26日

The app is completely misleading. I set up a promotion so my customers will save 10% for 1 item, 20% for 2 items, 30% for 3+ items...as the app suggests they can do. I paid for advertising and posted the offer on all my sales channels and social media. Only to get a heap of complaints that it only works if they purchase multiples of the same item. Who wants more than 1 of the same thing?!
When I contacted support, they took hours to get back to me and fobbed off my issue saying "sorry we don't support this function". I've had to refund customers the difference, take down all my advertising and re-advertise at my own cost, as well as losing customers trust. Their marketing is completely misleading and the support is non existent.

Molly Barker
オーストラリア
アプリの使用期間:12ヶ月
HulkApps.comが返信しました 2019年3月7日

Hi there,

We are sorry that you misunderstood what our app does. It let's you create volume discounts as described. I hope you'll give it another try.

Thank you.

A

編集日:2019年2月26日

This app provides basic quantity discounts and that part works well. However, an item which is not disclosed on their description page is this app does not work with Paypal Express Payment and other payment types from the Cart Page. It only provides proper discounts from the Checkout Page. If you offer Paypal Express Checkout or other Cart Page payments it won't calculate the discount for your customer. I found out the hard way. If they could fix this issue the app would be 4 stars. If they would update the app to allow different Discount Text per Offer versus one Discount Text to be used for all Offers this app would be 5 stars.

Feb 26, 2019 update: Just discovered that the Shopify Discount Code is also disabled if a customer buys any products that use the HulkApp volume discount. HulkApp didn't tell us this limitation up front. They now have a work around (supposedly) but you have to add more of their code where you believe you need it... Part of the beauty of Shopify is being able to build a website without having to know code. This HulkApp drags you into coding. Be aware... Dropped my rating to a 1 star with this new information.

I can tell that Support is trying to help but the solutions are often a bit cryptic for my skillset and involve editing code... Not where I wanted this to go.

bigSUMOfan.com
アメリカ合衆国
アプリの使用期間:11ヶ月
HulkApps.comが返信しました 2019年3月7日

Hi there,

We understand your frustration. This is a limitation with Shopify and we are trying to prioritize our roadmap to allow for this functionality. As with many apps, our app can only do so much that is available through Shopify. For the tens of thousands of customers that use it, they have been super happy with our app and we will continue to improve and add features.

Thank you.

2018年8月14日

All codes there. Went throug all codes and set up al items. Attached it to a whole collection. Doesn’t do anything to reduce the price either per item nor multiple item per collection. Disappointed.

Blacklabeltees 2
アメリカ合衆国
アプリの使用期間:11ヶ月
HulkApps.comが返信しました 2019年3月7日

Hi there,

We are sorry you are disappointed. Unfortunately, it does look like a step was missed and we are happy to help you fix it. Contact us if you need help. Thank you.