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Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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I have applied this app to my store for my discounts however when my customers go to check out on apple pay the discount removes itself. The discount however works for all other payment methods.
I have emailed Volume & Tiered Discounts numerous times and had nothing back - really sad as everything else about this app works perfectly and its easy to use
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
App is good. Just wish it had more options for the free version, like styles and colors. Still don't know what are the options in the paid version. Very good customer service. They helped me getting the app working just like I wanted.
Thanks so much for the kind words! We really appreciate the review. We can help you with minor styling changes for free if you like:) We have lots more to offer. You might want to take a look at our Knowledge Base to find out more: https://www.hulkapps.com/blogs/volume-tiered-discounts/key-features
Please let us know if we can help with anything else!
I've been using this app for months perfectly, then a few weeks ago there was an update. It adds the discount but when you go to checkout the discount is removed. This has resulted in emails from customers and lost sales. So I've been forced to uninstall and find something else.
Hi there,
We are sorry for the issue you experienced. Some stores were impacted by the update if they made customizations to our script. We are happy to get this resolved for you if you still need us. Thank you.
App molto buona che ti permette di inserire sconti a scalare in base alla quantità che desideri tu. Anche il prezzo, rispetto ad altri è molto conveniente
Its an honor to read your feedback on the app. Thank you so much!
Please feel free to reach us back if needed any assistance!
I use this app to do my Volume Tiered Discount and what i really like about it is its simplicity and its valued for money compared to the many other apps which cost way more than this. Their service is also very good in solving my problems promptly. Unfortunately, I have to use a separate app to manage minimum purchase , if they have this as well, it would be my perfect 5 star app!
Thank you for sharing your feedback. I've flagged this as a feature request to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!
Let us know if we can help with anything else.
I am trying to get some answers before I spend the time setting up the app - this review is actually on the accessibility of getting answers - 3 attempts to get info using messenger, email, phone - getting the advertisements from downloading the app BUT absolutely no communication besides that - at this point I would go knock on their door if I could this looks like a great app
UPDATED REVIEW: communication has been great now - looking forward to finishing up our shop & opening - thank you
The app is really great, because it's simple to use and it does what it has to do. First i had some problems installing the app, but they put the codes correct in the liquids and now it Works perfect. Thanks again
the good free app I recommended to us for your store and test discount offer to increase your sale.
Thanks for the kind words. We really appreciate it.
I use the app to add bulk discounts to my items, but sometimes the functionality breaks after an update. Usually I can fix any issues that crop up, but this time I couldn't locate the change. Contacted support and they fixed the issue after a day, creating a backup incase anything else messed up, which shopify itself doesn't seem to do properly. Pleased with the fix.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance! We have helped over 50,000 Shopify store owners get stuff done.
They are wonderful - they have fixed every issue I have needed for free, and they do it pretty quickly! They don't seem to be US based so they work when it's our night - if they have a question for you it could take up to a couple days just because of the delay in response. But it's worth it! Great app! They even customized it for our specific need which was amazing! I would definitely recommend!
Thank you for being so patient with us! We’re so happy you loved the custom work we did for you. 🙏