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broke my theme after uninstalling it. and very very slow response to support requests. No one is able to shop through my website now. since this broke the checkout process. And I have yet to hear back from them.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Really disappointed. I expected much more but since the beginning it doesn´t work. I just tried to run up an offer and it didn't appear in my product pages. The technical support doesn't respond. Don´t trust.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I totally love this app it helped raise up our average order value by about $15 which is huge. And of course its free so why not
We're really happy for you! Thank you for using our app in your store. Happy Selling!
The Hulk team are so unbelievably friendly and professional, and incredibly knowledgable, they installed the app to my website very quickly and efficiently. Whilst sadly the app didn't have the type of discount I wanted (buy 3 for combined y price e.g. buy 2 for £50) meaning I had to uninstall it, I can see that this app will be perfect for most other types of discounts. This app is perfect for most discounts, and its interface can be integrated with the colours and themes of your online store so branding is consistent! Based on the above I would highly recommend this app :)
Hi there! Thanks for leaving us such a wonderful review. We’re sorry our app couldn't match your expectations. We’ll strive to incorporate this type of offer in our app in the future, thanks for letting us know!
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Best of luck with your business! Please let us know if we can help with anything else!
I have NEVER written a review on an app before. I am using Shopify since 2013. I've installed hundreds of applications since then. This is the first time an app completely crashed my website. Stay away from this app.
Hi there,
We apologize for the negative experience you had with our app, resulting in your website crashing. We take this feedback seriously and will investigate the issue further to prevent such occurrences in the future. If there's anything we can do to assist you or address the problem, please let us know.
Regards,
Great support so far, and it is a really reasonable pricing as some app with similar function may charged by basic monthly fee and transaction fee depending the revenues generated by their app. We just installed and haven’t test if the discount function is stable enough, as we have used the similar app before which is really unstable. It can applied discount before checkout, but the discount didn’t work after clicking the checkout button. Hope the app doesn’t have this kind of problems.
Hi there,
Thank you for your feedback! We're glad to hear that you're satisfied with our support and find our pricing reasonable. We understand your concern about the stability of the discount function, especially based on your previous experience with a similar app. Rest assured, we strive to provide a reliable and stable experience, and we've taken steps to ensure that the discount feature works smoothly.
If you encounter any issues, please don't hesitate to reach out to our support team.
We would be more than happy to assist.
Best,
Muy buen servicio de atención al cliente, me respondieron instantáneamente y pudieron evacuar todas mis dudas.
¡Nos alegra saber que tu experiencia con nuestro servicio de atención al cliente fue tan positiva! Estamos comprometidos en brindar respuestas rápidas y solucionar todas tus dudas de la mejor manera posible. Agradecemos tu comentario y estamos aquí para ayudarte en todo lo que necesites.
¡Gracias por elegirnos!
Have just installed in my store . It was extremely simple and it took just a couple of minutes. so far looks good and works perfectly, thanks.
I installed and then uninstalled. However, now it has left some code in my site which is causing my prices to display errors.
Stay away unless you want to have issues in the future.
We have automated the process of installation, where we do not add our apps unique codes without your permissions. We apologize that we didn't prompt this earlier.
We insist you to try our app now, and to make your experience hassle-free this time, we will let our experts complete app installation for you. Our support is absolutely free!
Thank you.
I would give 100 stars if i could! The BEST app for anyone looking to offer volume discounts. This is the ONLY app which allows volume discounts AND a checkout discount too. Which means i can create marketing offers with % discounts at checkout as well as the volume discount, which no one else is able to do.
Support is great, super quick and helpful. I honestly can say this app is amazing :-)
We are excited to see you're thrilled with our app and service! If you need anything else, you know where to find us.