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Update:
The delay in the installation was due to being the app being free and having limited resources for a free app - fair enough. However, when installation occurred, they requested I remove the dynamic checkout button from product pages and they disabled the ajax cart (not on the live site) as the app doesn't work with those features. So many stores use an ajax cart - I think you should update your description to avoid wasting anyone's time. I have found a paid app with better support.
Hi there,
We apologize for the delay. You requested a FREE Support Installation and sometimes there is a queue and we try our best to get FREE Support Installation requests resolved as soon as possible. However, they are free and we only have limited resources like all other apps to provide free support.
We kindly request that you update your review. We'd love to get another chance as our app would be great for your business if it's not too late.
Thank you.
Don't normally write bad reviews but this app is awful. Getting all kinds of errors in my website even after uninstallation. Stay far away from this.
Hi there!
Thank you for taking the time to write us your feedback.
We are sorry our app did not meet your expectations.
Our manager has contacted you in hopes of amending any issues you were having.
Relatively flexible, good responsiveness from the developers. Definitely a positive option for bulk discounts.
Thanks very much for taking the time to leave us a review; we're glad you're enjoying the app so far, and really appreciate the feedback about the flexibility our app provides in creating offers.
We're always looking for new ways to improve our apps, so your opinions are very valuable to us. Thanks again, and I really love your custom products!
A must-have in your store. Really easy to use too.
Thank you so much!
Thank you for your support! If you need any help, don't hesitate to reach our experts.
the app is not accurate. and the support is very bad i have had issues with the app . it was giving me wrong calculation . i ahev contacted the support with pictures and everything but no body helped me at all
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
The app works great! I had installed the "Simple" theme and it was flawless. But then I switched to "Debut" and I had problems getting the app to work. I contacted support and within a few days they had fixed everything. It works great now! For a free app they have a good service. Thanks guys!
Our app's unique codes can be applied to the selected theme only. In case you choose a different theme, the codes need to be replaced. If you're not comfortable with it, we insist you to contact our support team, we'll take care of the rest.
Thank you for reaching out with your issue, glad to assist you always!
Completely useless. Doesn't show the discounts table. They force you to pay to achieve something, but I already got tired of trying.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Very simple and easy to use. Would recomend easily to anyone. Directions are easy to understand and simple to use.
Thank you for appreciating our efforts. We're always there for you if you need any help with Shopify.
Unfortunately the application didn’t work with my selected theme. Nevertheless the team & support provided was excellent.
We apologize that our service did not satisfy your expectations. But thanks for your feedback. We look forward to working with you some other time!
Good day, the application does not want to work, install it but it does not want to work, I'm waiting for the technical support to solve it
we have responded to your request. :) Our app is free and sometimes our support is backlogged but we try to resolve all tickets within 48 hours and respond within 4 hours of receiving a ticket.