Hulk Kortingen ‑ VolumeBoost

Love the Hulk Apps team - they are always fantastic at helping out when things aren't working properly. The app can be a bit temperamental sometimes (not sure if that's a shopify problem or an app problem) but the Hulk Apps team are always super quick to help out and fix it if possible. Would recommend.

Adis was very helpful in the install process and helping us overcome some of the tricky details within our styling of the website.

We would love to have the ability for a coupon to be issued on the cart page rather than the checkout page. For this reason, we potentially will have to build out this module internally but for now, this will work!

REPLY

we would love to see this discount input in checkout extensibility. That would help improve the customer experience.

Great supports!

A very good app and the installation support was excellent. Definitely made it easier to have pricing promotions on the website. I could not give 5 stars as I think it is missing something useful; the ability to set the text on a per promotion basis. For example, in one product category, you may want the product table to say Mix & Match, whilst on another Buy 3 etc. The ability to tailor the text per promo would make it 5 stars. That said very happy and would recommend.

Support was somewhat slow but part of this was due to festive season, would be nice if there was a disclaimer stating this. None the less the team did resolve the issue and glad it is now working.

App works well on our store, but as a non developer there was additional support required to understand some of the functionality and how it effects parts of the site including the shopify cart discount code function. The support team were extremely helpful and accommodating to all the queries I had.

I used this app but it only shows a table on the product page and the discount doesn't apply at all. Tried contacting support but only after exchanging few email they were able to fix the issue. Now the app is working fine.

We used the app for our bundle discounts. Really like how it gives us the option to be variant specific with our discounts. It would be nice if it didn't lag and refresh while the discount is applying by our customers, and if the discount code box didn't disappear randomly. It confuses our customers and we get a lot of support emails because of it. All in all, the app does what it's supposed to do, but it has some issues that make it confusing for our customers. PS: The customer support is really good. They care, they're knowledgeable, and they're fast to respond.

Llevo usando la aplicación por varios años, estoy muy satisfecha, era lo que estaba buscando! El apoyo del servicio al cliente es muy bueno, son muy amables y eficientes.

The VolumeBoost App goes between 5* and 2*. It can work beautifully for months... and then something happens. Latest issue was that customers tagged as trade received the right discount messages... but the wrong discount actually applied. Very annoying and most likely lost sales and a number of "I did not get the right discount".. with following apologies and refunds admin from our side. Credit to HulkApps (and they act with urgency) they put their developers on the issue and resolved the issue overnight... but I have not idea how many customer have come in and expected another discount and then left because they could not be bothered to raise the issue. More testing and quality assurance anf then we can maybe come back to 5 stars. Will review again in 6 months. Foe people who looked at the app in the past - please note that more customising features have been added.