Desconto por Volume

Desconto por Volume

Avaliações (1 273)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 9% das classificações são de 1 estrelas
29 de abril de 2019

I wish I could say this app worked and helped us, but it just caused too many issues on our site and caused us a loss of revenue.

We installed the app, none of the discounts were working (prices weren't changing on checkout), so we asked the Hulk team to help. They applied some fix on the live site (instead of a preview for us to approve) and on a Saturday (when no one can check and fix any issues), two huge mistakes and they broke things on our site!

While deploying the fix, they deleted the Buy it Now button, made the quantity selector not functioning and crashed part of our homepage widgets (no images or links were showing anymore).

I had to revert to an old theme on Monday and delete this app. When confronted with what they had done, the Hulk devs took no responsibility for any of the issues. They were the only ones who did any change to the site, all the logs and emails confirm its them, but they still deny it.

Might be a Free app, but I'd rather pay for an app that has serious developers who take ownership.

My Good Luck Charms
Suíça
About 1 month usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

28 de junho de 2018

Great service! I asked to fix the add to cart since discount didnt come up and they did it for me!

The Alevv Store
Austrália
About 1 month usando a aplicação
Questão respondida por HulkApps.com 13 de março de 2019

Currently, our app doesn't support Ajax cart functionality, and we advise you to enable cart page load for discount codes to work in your cart page.
There's also an option for users to be able to edit options in cart in our Pro version. Do give it a try!

Happy Selling!

29 de março de 2019

Perfect. Simple and effective. Exactly what I needed. $20 per month for an app this simple is ridiculous. Thanks for providing such a great app for free. :) Legends

Sunny Side Up Sunglasses
Austrália
About 1 month usando a aplicação
Questão respondida por HulkApps.com 30 de março de 2019

Thank you for giving us a shot. We have many other apps that are also free to use. Check them out when you can!

Editado a 22 de março de 2019

REVIEW UPDATE: After leaving review they FINALLY after 4 days fix the problem. I will not be using this app as the problem it created isn't worth the lack of customer service contact until the review was left. I have updated my review from 1 star to 3 because app did work before they messed it up.

This app worked great but I wanted a different image for the discount and gave them a idea. They added that picture to ALL my items I have in the discount tiers. So the wrong prices were on the wrong items causing confusion and upset customers. I messaged multiple times and we are on day 4 and they still haven't fixed their mistake! I've had to refund orders and deal with angry customers for 4 days now because of this! So if you need any help GOOD LUCK! (I have learnt that the developers are based in INDIA (per service email) and not on a quick time line.)

Vinyl Supply Mart
Estados Unidos
30 days usando a aplicação
Questão respondida por HulkApps.com 22 de março de 2019

Hi there,

We hope you'll amend the review as it's not fair and let me explain why:
- First of all as you said the app works great :)
- Secondly, we love working with merchants FOR FREE and help provide unique customizations. As you know free work still costs us money and resources and we try our best to get this done asap.
- Thirdly, Our team is dispersed across the globe. I'm sending you an email from Chicago. Also, just because some of our team members are in India doesn't diminish the quality of their work and that we are all equal, regardless of where someone lives.
- Lastly, we get 100s of customization requests every day. We do our best to get things done on time for free and there is a queue which is the only fair way to make sure that we treat everyone equally.

I hope you'll amend your review. If not, we certainly understand but hope the above helps clarify the situation to the other 1000s of customers who do love us.

Thanks,

Allen

27 de agosto de 2018

I definitely recommend this app! $ 0 per month. I rarely find such a deal. Just Awesome! Thank you, guys! ⭐⭐⭐⭐⭐

Novapurple
Bulgária
30 days usando a aplicação
17 de dezembro de 2018

this product is beter tanx use this app for descount this product is beter tanx use this app for descount

ShopWooow
Marrocos
30 days usando a aplicação
Questão respondida por HulkApps.com 7 de março de 2019

Yay! Glad you like it... Let us know if you need anything from us.

Editado a 27 de agosto de 2020

I had a technical error and the discounted price was not shown on the cart page, so I contacted the customer support. The customer support clerk was very helpful and reliable. The error was fixed within 24 hours. It is unbelievable that such a service is provided even for the free version.

Kinokuniya USA Wholesale eStore
Estados Unidos
29 days usando a aplicação
Questão respondida por HulkApps.com 28 de agosto de 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and love getting this app installed properly for our merchants.

We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

If you face any issues with Shopify, feel free to reach out to us for professional help!

4 de junho de 2022

nice support and quick help! The offers are working and if you have any questions the support is there to help via Guestrequest within shopify.

RockYourTrade
Alemanha
29 days usando a aplicação
Questão respondida por HulkApps.com 9 de junho de 2022

Hi,

Thank you so much for your amazing feedback!

We are really pleased you have found our team helpful as we are constantly working on improving our service. Thank you!

Have a great day ahead! :)

29 de maio de 2019

Had some difficulties setting up the app but Hulk's technical support fixed all the issue within few hours. Thanks

GoldnDeal
Austrália
29 days usando a aplicação
Questão respondida por HulkApps.com 29 de maio de 2019

Thank you for sharing your experience. Our team works really hard to give you the desired outcome. We hope to see you again soon! Pro version launching in a matter of a few hours!! :D

6 de novembro de 2019

Good APP,I very like.Good APP,I very like.Good APP,I very like.Good APP,I very like.Good APP,I very like.Good APP,I very like.

NEPstore
China
29 days usando a aplicação
Questão respondida por HulkApps.com 6 de novembro de 2019

Thank you for leaving us a review! We're so happy to hear that you've been enjoying our Volume Discounts app.
Cheers!