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I totally love this app it helped raise up our average order value by about $15 which is huge. And of course its free so why not
We're really happy for you! Thank you for using our app in your store. Happy Selling!
Inaccurate. USE WITH CAUTION. On my end, discounts worked accurately. When tested on another computer, the system discounted WAY low. When we switched browsers, the discount didn't even appear.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
this is a good app but the new functionality of adding discount code is not working correctly. The expired discount code will still work on this module, therefore, you will have to delete the discount code instead of expired the discount code for now.
The Hulk team are so unbelievably friendly and professional, and incredibly knowledgable, they installed the app to my website very quickly and efficiently. Whilst sadly the app didn't have the type of discount I wanted (buy 3 for combined y price e.g. buy 2 for £50) meaning I had to uninstall it, I can see that this app will be perfect for most other types of discounts. This app is perfect for most discounts, and its interface can be integrated with the colours and themes of your online store so branding is consistent! Based on the above I would highly recommend this app :)
Hi there! Thanks for leaving us such a wonderful review. We’re sorry our app couldn't match your expectations. We’ll strive to incorporate this type of offer in our app in the future, thanks for letting us know!
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Best of luck with your business! Please let us know if we can help with anything else!
Just choosed basic plan which is free till now going well with this.
Thank you so much for your support. Please let us know if we can assist with anything else! We look forward to seeing your increase in customers' orders while using Volume Discounts App!
Have just installed in my store . It was extremely simple and it took just a couple of minutes. so far looks good and works perfectly, thanks.
Would not recommend. it creates a draft order for checkout but customers get an error saying 'this invoice is not ready yet' right after they press 'Checkout'. This is an extremely important part of the checkout process and Hulkapps destroys the user experience. Support acts like everything is installed correctly which is incredibly frustrating. I'm moving on.
We really apologize for the inconvenience.
We are already in touch with Shopify regarding the issue reported since it does not cause due to our app. We will keep you posted.
Thank you!
I would give 100 stars if i could! The BEST app for anyone looking to offer volume discounts. This is the ONLY app which allows volume discounts AND a checkout discount too. Which means i can create marketing offers with % discounts at checkout as well as the volume discount, which no one else is able to do.
Support is great, super quick and helpful. I honestly can say this app is amazing :-)
We are excited to see you're thrilled with our app and service! If you need anything else, you know where to find us.
REVIEW UPDATE: After leaving review they FINALLY after 4 days fix the problem. I will not be using this app as the problem it created isn't worth the lack of customer service contact until the review was left. I have updated my review from 1 star to 3 because app did work before they messed it up.
This app worked great but I wanted a different image for the discount and gave them a idea. They added that picture to ALL my items I have in the discount tiers. So the wrong prices were on the wrong items causing confusion and upset customers. I messaged multiple times and we are on day 4 and they still haven't fixed their mistake! I've had to refund orders and deal with angry customers for 4 days now because of this! So if you need any help GOOD LUCK! (I have learnt that the developers are based in INDIA (per service email) and not on a quick time line.)
Hi there,
We hope you'll amend the review as it's not fair and let me explain why:
- First of all as you said the app works great :)
- Secondly, we love working with merchants FOR FREE and help provide unique customizations. As you know free work still costs us money and resources and we try our best to get this done asap.
- Thirdly, Our team is dispersed across the globe. I'm sending you an email from Chicago. Also, just because some of our team members are in India doesn't diminish the quality of their work and that we are all equal, regardless of where someone lives.
- Lastly, we get 100s of customization requests every day. We do our best to get things done on time for free and there is a queue which is the only fair way to make sure that we treat everyone equally.
I hope you'll amend your review. If not, we certainly understand but hope the above helps clarify the situation to the other 1000s of customers who do love us.
Thanks,
Allen
Terrible customer service.
Also, app is only blanket for all customers. Conditions can only be product based. No tag based conditions or anything.
We're sorry for your poor experience. We're hoping you could give us another chance so we can rectify some of your issues.