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Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money.
The response I got when I asked for ...
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Have a great day ahead!
Using the app for over 5 years, issues were normally resolved on first contact but we recently had an issue and I have reached out to support a few times but the issue is ongoing. Received an email from the director of the company, I replied to it and have yet to receive a response. Loyalty doesn’t mean much by the looks of it.
Thank you so much for keeping faith in us. We are more than happy to assist and provide the best we can.
Please feel free to write us back anytime if needed any assistance.
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We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to ...
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...
This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...
It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...
I would give it zero if i could. It doesn't work. Support is non existent ......................................................
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...
I tried to use this app to apply a discount to my products. It did absolutely nothing as nothing changed when I checked my website.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...
Bad support, bad application, terrible service. Don't waste your money. We tried to use it for several months and the support does not support
Hi there!
Thank you for taking the time to write us your valuable feedback.
We value our customers' opinions and we strive to do better and improve our services.
We are ...
Most useless app since they made it Pro Paid version! Wont show products anymore. Its a shame, it use to be a good app.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...
The app is completely misleading. I set up a promotion so my customers will save 10% for 1 item, 20% for 2 items, 30% for 3+ items...as the app suggests they can do. I paid for advertising and posted the offer on all my sales channels and social media. Only to get a heap of complaints that it only works if they purchase multiples of the same item. Who wants more than 1 of the same thing?!
When I ...
Hi there,
We are sorry that you misunderstood what our app does. It let's you create volume discounts as described. I hope you'll give it another try.
Thank you.
A