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Once again, we have received great customer service! They are always very quick.
Exceptional customer service and great app - they were so quick to respond and set up the app so it was appearing exactly as we needed!
Thank you for your positive feedback! We're thrilled to hear that you had an exceptional customer service experience and that our app was set up to meet your exact needs.
If you have any more questions or require further assistance, please feel free to reach out. We're here to help!
Best,
Great product and great service when something goes wrong
Hi there,
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our product and service. While we aim for everything to go smoothly, we also understand that hiccups can happen from time to time. Rest assured, we're here to provide the support you need whenever something goes wrong.
If you ever require assistance or have any questions, please don't hesitate to reach out.
Best,
This app looks nice, but has a fatal flaw. It calculates volume discounts from the Price field, and disregards the Compare-at field. This means if you put an item on sale, it will calculate the volume discount from the sale price. In our case, this means the price goes below cost. When we asked why this is, they left us waiting for an answer for days, and did not reply. We had to ask again, at which time they said this is how their app is intended to work. We tested this app alongside several other apps that allow us to calculate the volume discounts from the Compare-at price, so we are going to use one of them.
Hi there :-)
Thank you for bringing this to our attention. We apologize for the inconvenience caused. We appreciate your feedback and will consider it for future updates. If you have any further questions or concerns, feel free to reach out. We value your business.
Best,
Customer service is great, quick and easy fix put in place by Nisha, thanks very much, it's a pleasure dealing with you.
Hey :-)
Thank you for your kind words! We're thrilled to hear that Nisha and our customer service team were able to provide you with excellent service. We appreciate your business and hope to continue serving you in the future.
Best,
Amazing Customer Service
Hey :-)
We're very pleased to hear that you found our customer service amazing!
If you ever need assistance in the future, don't hesitate to reach out. We're here to help.
Great customer support. They are very fast to respond and help you make any edits you need.
We're happy to hear that you've had a positive experience with our customer support team! We always strive to provide quick and helpful assistance.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
The operator reacted and solved my concern on properly activating the App in a good manner and speed. Thank you so much!
We're delighted to hear that your concern was resolved promptly and to your satisfaction! If you have any more questions or need further assistance, feel free to reach out.
Thank you for choosing our service!
Tarik Selimovic the product manager has helped me with the application and I am excited to use Volume Boost
Fantastic! Tarik Selimovic is always there to provide top-notch support. Enjoy your experience with Volume Boost!
Best regards,
Good app with great support. We have been using the app from 2020 and we are happy with it. Thanks again Danin for your support
Thank you for your kind words! We're delighted to hear that you're happy with our app and the support provided by Danin. We appreciate your continued support and look forward to serving you in the future.
Best,
Recently got the app, and they're super helpful. I requested rounded corners for my lists and they did it for me and fixed some coding so customers will see the discount before they checkout. Thank you so much x
Hi there,
You're most welcome! We're really glad to hear that the app has been helpful to you. It's great that we were able to accommodate your requests and enhance your lists with rounded corners. Additionally, fixing the coding to display discounts before checkout shows our commitment to improving the user experience.
If you have any more questions or need further assistance, feel free to ask we would be more than happy to help.
Best,