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Complete garbage. Do not pay for this app. Product is $20 each. Set it up to be $17 if they bought 2 or more. I go to my orders and see that it's letting people buy them for $9 each instead of $17 each. Had to fulfill the orders and lost a ton of money.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
This app caused our Checkout button to take a long time to load which caused our conversion rate to plummet.
Hi there,
We apologize for any inconvenience. Ivan from our support team followed up with you as there was a code conflict and our team can help resolve any issues you are facing. Unfortunately, in some cases, Apps and code conflict and that's why we offer free Standard Support as well as premium support with faster turnaround time.
We'd love to get this resolved and hopefully get you to update the review to be more accurate.
Thank you.
This app did not meet my needs. I needed the app for one product but then needed to upgrade to a paid plan for the one small feature I needed. AND after I had removed it I found out by email that I had to go into my theme coding and manually remove code. This is above my skills and very risky with my store right before Christmas. I wish I would have know this before I installed it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
App worked well with one minor issue on the checkout page where it crossed off all amounts regardless of whether the product was receiving a discount or not. Contacted their customer service. Someone named "Heena" responded telling me I needed to give permission and grant full account access to my entire Shopify store. I did this and followed up with her on 3 occasions by email over a week with no response. Very poor service. Would not recommend. If you have even the smallest issue doesn't seem like they have the time or desire to be bothered with you.
Hi there,
Heena wanted to help and fix the issue for you. It looks like that during the installation process there was a step missed or we needed to add some additional coding to make it work for your store specifically.
Hope that makes sense. Thank you.
bad support. support team didn't fix my problem. this app make my currency converter can't work on cart.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I installed the app, followed all the installation instructions and prices got all messed up on the cart page. Customer support was useless and slow, I had to uninstall the app.
Hi there,
Sorry that you are facing the issue. It looks like there was a step missed during the installation process or your theme requires additional tweaks. We are happy to help and try to resolve all tickets within 48 hours. Ping us if you need more help.
Thank you,
Garbage. Half the features don't work. Support is non-existent. Anybody giving high reviews on customer service got scammed into paying $49 for a "premium" install. In other words you have to pay for customer service.
If they did a better job they could crush it, there is a gap for this as a freemium option in the app store. Off to use Discounted Pricing by Booster Apps like everyone else serious about making money.
Deleted.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Does not work. Asked for help from support. Support didn't help. Do not recommend. Support asked for permission to access my store to attempt to fix and ended up turning off my coupon I had set up in my discounts section and had advertised during Black Friday Cyber Monday. Cost me a lot of money on ad spend just to get a lot of abandoned carts because people were not getting the discount that was promised in my Facebook ads.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
WOW!! This is by far the worst app I have ever seen on Shopify. I can't even comprehend how it is possible that I can't have a paypal button on my website in order for your app to work and on top of that I can't even have a buy it now button either and it doesn't work with a page builder which is obviously much more important since I build all my product pages there. It took several days to even get this thing to work on the checkout page cause it's something they have to do manually for whatever reason and you have to open a ticket plus create an account to even get help. I'm absolutely speechless how bad everything is on this app and the developers and customer service. The only good thing was the widget in itself but that's pretty much it. This is the first review I've ever left and I have been using Shopify and multiple apps for years. I thought first it was a joke haha and the support needs a revamp, plus having to open a ticket just to get some help for install is absolutely ridiculous. No clue how they are still in business. After uninstalling they send you an email of steps you have to go through to remove all different codes, because a bunch of them are still there even after automatic uninstall. Just be aware guys, stay away! Honestly they don't even deserve half a star!! RUN FOR THE HILLS!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
It does what it's supposed to do but every step of the way something doesn't work and I have to go back to technical support and have them fix it. I'm deleting it and would not recommend until they iron out the kinks.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.