Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
28 marzo 2024

WAIR has been a great addition to our site. Not only has it become a valuable tool for customers, helping them find their size, it has cut down significantly on my customer service emails! The amount of time saved by not having to respond to customers confused about sizing and those who bought the wrong size, pays for itself! Highly recommend this app for apparel businesses. Shout out to Troy and the team!

Portland Gear
Stati Uniti
3 mesi di utilizzo dell’app
13 marzo 2024

Using WAIR for a year now on skullandbones.com. Not as intuitive for user experience as advertised. Many unhappy customers with sizing suggestions by WAIR; recent audit of my site shows that Customer frustration lies in the WAIR app experience as per my site developer Bemeir LLC.

Skull and Bones
Stati Uniti
Circa un anno di utilizzo dell’app
9 febbraio 2024

WAIR has made it easy for our customers to select the correct size for their body type. We are seeing less returns due to size, and converting more sales. The support is always quick to address issues. A great app and organization all around!

Three Nails
Stati Uniti
5 mesi di utilizzo dell’app
6 febbraio 2024

Integrating WAIR into our brand for men Under 5'10 has been a game-changer. Its intuitive interface effortlessly predicts the perfect fit, dramatically improving our conversion rates and customer satisfaction. The accuracy of WAIR's sizing recommendations has significantly reduced our return rates, saving costs and enhancing sustainability. The responsive WAIR team continually refines the tool, ensuring it meets our unique needs. WAIR isn't just a tool; it's a pivotal part of our brand's success in delivering perfectly fitting affordable clothes off the rack without the need for alterations. Thank you!

Under 5'10
Stati Uniti
5 mesi di utilizzo dell’app
21 novembre 2023

I discovered WAIR on a whim. The scope of support, quality of product and service, and the easy of use is wild considered how low the price point is! Seriously, the only other size app close to this level of function and quality costs hundred and thousands of dollars a month. This is $29!! And the app works very well, clients like it and there is so much more to explore once our sizing data begins accumulating.

CORDOVA
Stati Uniti
Circa 2 mesi di utilizzo dell’app
6 ottobre 2023

We've been using WAIR for about a year now - and have tried 2-3 other sizing recommenders on our site. WAIR has been hands-down the easiest both in terms of rapid onboarding of our entire product line, but also from a customer UX perspective. We've found that while our average return rate hovered around 22%, orders using WAIR had a return rate of 14%. The solution is quite turnkey and rapidly addresses fit across site. One challenge is for products with multiple fits (e.g. slim/standard) - but they're working on a solution.

Ministry of Supply
Stati Uniti
12 mesi di utilizzo dell’app
2 maggio 2023

Great tool! As a size inclusive brand where trust and confidence in our size (and now thanks to WAIR) our recommendation, WAIR has knocked it out of the park. They worked with us to dial in the tool to our custom fit patterns, and recommend the perfect size to the customer all the time.

Customer service is great too, when we have questions or are trying to achieve certain implementations with the app, the team is super accommodating and provides excellent support in helping us realize those outcomes.

Great app, entirely worth it. Thanks WAIR team!

ONE BONE
Canada
Oltre un anno di utilizzo dell’app
5 giugno 2023

As eCommerce has rapidly evolved, so has the need for innovative solutions to the unique problems that shopping online has brought with it. For our brand, sizing is one of the main pain points for our customers and one of the biggest drivers of returns. By utilizing WAIR, we have been able to give our customers the confidence that they'll receive the right size and have reduced the number of returns which has brought our costs down. Great technology and great team! If you're an apparel brand, you need to install WAIR!

Jack Archer
Stati Uniti
9 mesi di utilizzo dell’app
21 agosto 2023

I have not installed wair. I am not using it. I never even onboarded but I am still being charged. This smells like a SCAM!!!!! BEWARE!!!

Treehopper
Stati Uniti
15 giorni di utilizzo dell’app
Fit3D, Inc. DBA WAIR ha risposto 23 agosto 2023

Hello and we're sorry about the inconvenience.

Our records show that you installed the WAIR service in mid-June, 2023, but never completed the setup. We cancelled your subscription and rolled back your most recent billing since you hadn't completed the setup.

We're happy to work with you when you are ready to launch.

Thank you and all of our best wishes,
- The WAIR Team

2 giugno 2023

Excelente aplicación. Hace más de 2 años que la estamos usando, y siempre ha sido de gran ayuda para nuestros clientes.

Scorpi
Cile
7 giorni di utilizzo dell’app