CedCommerce Walmart Connector , 604件のレビュー

The integration process has proven to be more difficult than it should be. Things need to be made easier so that noobs can better understand what they're doing. It would be nice if CedCommerce offered some kind of a package deal as I know Ced also deals with other connections such as Amazon, etc. I am going in circles trying to improve store connections and traffic access. I'm going nowhere.

They are a big scam. Do not believe any of the review on this page. This company will literally make you pay for the entire year about $400 and simply run away. They have zero support. I could not get any help for only one issue (pricing padding) and got runaround for three months. I would say stay away. I also lost money because the app did not do pricing correctly. I padded a percentage above our normal price to cover shipping which never worked and got zero help.

This is the worst app I have ever come across, do NOT use it, I upgraded to have them optimize my Walmart listings and I'm in my second month and still no delivery, they keep promising and still nothing, I'm surprised Shopify allows them to stay on here, it is the worst.

No longer works with Etsy's new API and customer service is non-existent. I am filing a claim now with my credit card company.

Look elsewhere. I can not believe anyone would give this company 5 stars. Every order I receive is out of stock. How hard is it to sync inventory?! That's all I ask for. The support for this app will promise you many things but they do not actually do it.

My account got suspended due to them and I have now again reactivated it with so much hard work. Do not reach me on call and mail for removing this genuine review.

I again request you to delete all my contacts from your database. Do not reach me on mail, call or any message on my social media platforms, whatsapp group.

I request Shopify to make sure that I will not get any mail, call and message from Cedcommerce.

I will never use Cedcommerce. Their support is worst. No help.

This is a great app, simple to read, it does what it suppose to do. Has everything you need in it. Customer support is Challenging, over the years using this app we also needed customer support and as an advise to you, you need to approach with "Honey" just like anything else but with this company its very challenging cause their focus is on money and not really listening to your needs, also if you paid their monthly payment as usual and they decided to lower it, they will not let you know and after you discover it (after several months) they refuse to refund you your money back or offer any other resolution that is fair. Basically they keep your money. Their Policy supports that. I have transcripts of them stating it in their conversations. At times some of their reps were kind but some just give you hell (you will regret you got their app)so we disconnect after years of using them with great disappointment.
In addition to this Their app has a bug that (happened twice)shows that we passed the limit of 10,000 Sku's, but on actuality we did not as we have less then 7,000 skus as of now( so we had even less when it happen the first time)So they fixed it the first time after chatting with them for 2 hours (in 3-4 sessions)
But The 2nd time last week, it was horrible experience, again it happened, we wanted to upload 12 sku's to current listing on Walmart, and we had to chat with them for hours and get really horrible headache from them. That was the last straw that broke the camel back. "Honey" approach was not doing any honey anymore.
It was time to let go probably. So we did.

I want to add that we gave them many chances and time to come with real solution but that was not happening.

By the way It says here that we use their app 9 months, its incorrect, we used them for several years selling on Walmart, along the time we had to disconnect and reconnect for fixing different issues. so last time it happened about was 9 months ago FYI

Thank you kindly to Sonali, Ackshhaya, Nidhi and Reza
These are the good staff!!! 10 Stars
The others were Terrible to deal with! Yasmeen, Raju and their "Team" that they said they consulted (whoever they are)with regarding the "issues".

Terrible customer service, over-priced, lots of glitches, and they don't stop begging for you to leave a review.

I was trying to get this setup and working through the chat at first, I have been on Walmart and am still on Walmart and my Consumer ID and Private Key that were coming from Walmart kept showing up as invalid. So went to a phone call. They are from outside the US and the call was very choppy, along with the language barrier made it very difficult to accomplish anything. So long story short, I am going to try and find another integration partner. This one as far as I can tell may be good once you set up, but the setup process is so onerous that I wasted almost a day trying to get it done.

All these reviews must be fake. STAY AWAY FROM THEM. They sell you the app with a lie that you can revise and organize your listings on their console. Just after I checked out I was told I cannot do that. Since then I have been asking to cancel the subscription. They wanted me to pay for additional development that they need to do for their app. When I told them this is unethical I was told they mistyped their message. They say they have 24/7 support but I got messages like "It is midnight here. It is a holiday here" It has been a month they didn't resolve my problem. They keep asking for the same data over and over again with the promise to resolve my issue in 2-3 days. I asked for a full refund since I couldn't use the app at all. Additionally, they broke my correct listings and now I have to pay again for the feed. They do their best not to issue a refund. I will open a claim by calling my bank and another claim on Shopify. They do their best to rip you off.