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I was trying to get this setup and working through the chat at first, I have been on Walmart and am still on Walmart and my Consumer ID and Private Key that were coming from Walmart kept showing up as invalid. So went to a phone call. They are from outside the US and the call was very choppy, along with the language barrier made it very difficult to accomplish anything. So long story short, I am going to try and find another integration partner. This one as far as I can tell may be good once you set up, but the setup process is so onerous that I wasted almost a day trying to get it done.
Hi Shane,
The Consumer ID and Private Key is extracted from Walmart and the app match it to configure the app with Walmart. The invalid error is from Walmart when they are unable to match the keys. This happens sometime but as you were connected with us on a LIVE chat this was fixed at the same time.
Also, we are glad that you are still connected with us and selling your products on Walmart successfully.
Happy selling.
Thank you
Thank you Raju and Nikish for the onboarding to wallmart - it was a great pleasure working with you guys. Everything was very easy and smooth. You both are amazing. Thank you again for taking the time to help me with integration.
Great service Swati is very helpful she’s been working on my website all day since lots of stuff on my website I appreciate it so much thank you Swati
Great app with excellent customer support, they helped me through the whole setup and got me live quickly
Hi Blake,
Thank you for your review. We will be there to help you anytime :)
Thanks,
Team CedCommerce.
Customer service is good, app is good. Does it's job.
These are the worst kinds of people for your business. This is my final straw and I kept holding back. There's several issues with these people:
Extremely greedy: Despite being a long time customer, they will charge you extra for DRAFT products on your Shopify store. Not even for what you're selling on Walmart. This was sneaky and uncalled for.
Terrible customer service: They don't read prior conversations, you can't follow up with them. And their manager tried to trick us into purchasing a a year plan that made absolutely no sense for our business. You would think that a decent person would give you a discount if you paid upfront - the time value of money.
The price stinks: For the reasons stated above. And the fact that there's a free shopify walmart integration app on the app store. Besides that we were still willing to stay with these guys just because I had mistakenly thought they were decent people. This is a large business that can give a damn about it's customers. Don't feel bad about removing this app and using something cheaper.
Good luck everyone.
I have had a very experience with the customer service provided by Kush and his team of experts. They're very professional, respond in a timely manner, and are very knowledgeable.
This app is fairly easy to use and the customer support is quick and top notch. you may come across some snags when uploading to Walmart, but they definitely are here to help you through any issues.
Cedcommerce is one of the best marketplace app. Especially their customer support team is fantastic and they are always willing to help. A+++++
This App has saved me hours of time. It is user-friendly and the customer service is fantastic. Highly recommended! Perfect for any Walmart seller or drop shipper.