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I don't use this app much as we usually have most things in stock, but it is very useful when our workshops are sold out and people enquire when the next time workshops will be available. I recently had a small display config issue, which when alerted, the team fixed within a matter of minutes. Great customer service and a useful tool.
Suvradeep was extremely helpful. He was very efficient in not only replying to me but solving issues and answering questions. Fantastic Customer service
Some of the best customer service I've ever received. Sent support request, responded quickly, accessed our site, made the adjustments and sent a message back. You just don't always receive customer support like this. Very rare. Highly recommend not only for the beautiful, intuitive software, but for the excellent service.
Everyone has been super friendly and responsive. I think this app sufficient for small businesses. You can customize the look and color. Customer service is helpful by email. They customized the app which is embed on my template. Please read reviews of other companies with out of stock alerts. They seem to have issues.
We really enjoy this app! All apps have small issues, however, the main driving factor in whether or not we maintain using an app is the support that is offered.
I can say the very small issues we've run into so far have all been promptly fixed. The support is great from these devs and we will continue to use this app moving forward.
The support was amazing. They translated a couple of things that I needed to be translated and made some more changes for free that I really appreciated. Nisha was super helpful and quick. I recommend it.
UPDATE:
They keep on having amazing support. Every time I've had an issue they have solved it in a matter of minutes, which is great and necessary when running an online store. Very happy with this app.
I have been used this app for a few months and upgraded pay plan. customer support is top notch, thank you very much!
Was pleased that a real person reviewed my install and made a minor change to the graphics so it would suit my site. Highly recommend.
Had a little issue during setup but within 20 min of submitting a support ticket it was resolved by staff! Great app and even better support!
So far so good, only barely had it for a week - but we like the concept, and it was very easy to install and looks nice on the site. When we had an issue, support was extremely quick and friendly with a response within 24 hours.