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Very excited about this app. Needed help installing this app on my custom theme and customer service was awesome. Highly recommend.
This app ruined my Store, be aware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for taking the time to share your feedback about your experience with us. We wanted to let you know that we have taken extreme care in designing our apps in a way that it doesn't impact your store performance since that is supercritical. We make sure our app snippets load last on your website so that we don’t hinder the website's performance in any way.
We would love to hear more about the issues you are facing with the app as we couldn’t find any contacts or support tickets from you. Any further context on the issue you are facing will help us look into this further for you. We have tried reaching out to you via email to get some insights so that we can validate and assist you further. We request you to reply to our email with the app-related issues you are facing and we would be happy to take care of them for you.
Fast and extremely helpful support for custom scenarios, proactive outreach. Great integrations. Love it.
I used this app to bring in more pre and special orders - and it's really helped! it goes along with your theme and the customer service is always very helpful. Recently, I reached out when I switched theme and I got a response and fix to my problem within 10 mins.
works great, it's really good to see what products are wanted so you can buy in accordingly. Thanks!
I'm using it for my store www.lekkerproject.com
I recently installed this app and love the features so far. The customer service was super supportive, I was having trouble placing the" email when available" pop up near the out of stock button as it wasn't displaying properly and after I contacted the customer service the developers quickly sorted that out for me that day. This app will help me keep track of what customers are wanting back in stock and I can't wait! Super excited to see the benefits of this. I like how easy it is to use so far!
This rating ONLY applies to the FREE version. Very suitable functionality for free version and excellent customer service - BiS was not working with the theme my site uses (Testament) and the BiS team went in and made some back end changes in my account or to the version running to ensure working functionality on my site. I didn't expect them to do this given my site uses the free version but they did, very impressed. I may, at a later date, upgrade to a paid version as there is much greater functionality that comes with the paid versions that would be helpful onsite, but the free version is a great starting point for a shop like mine. Would certainly recommend this app to other small shops with out of stock issues like mine.
Very simple and easy to set up, I had an issue with placement of the button and customer service helped me out and took care of it immediately - very pleased!
I have just started using this app, so I’m not super familiar with it yet...but their customer service/support is awesome! They have been very fast at responding and answering all my questions. So far...I love it! I have it set up for a craft box I’m going to be launching and I’m able to get an email list going on the page, which will be very helpful when I go live with the product.
Amazing customer service - received an email just minutes after sending one and resolved my problem right away! Love the customization features and so great to see what my customers want us to bring back in stock. 10/10 recommend