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17 november 2023

Unresponsible, arrogant attitude, inefficient problem-solving, requiring customers to provide private data, attempting to charge extra fees, resulting in a poor experience.

The Hep Shop
Hongkong SAR van China
Ongeveer een uur gebruiken de app
Webiators Technology Private Limited heeft geantwoord 18 november 2023

Dear The Hep Shop,

Thanks for sharing your feedback. we have 48 hours of response time on tickets and if you need something to be done without the queue, we have to offer you a Customization service to help you in a super fast way. and for that, we may have to ask you for Access to your admin on our email to troubleshoot the problem,

Thanks