Weglot ‑ Translate Your Store , Počet recenzí: 1 505
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Their customer support (Fanny) is super responsive and helpful!
Really a top-notch customer service. I was really dragging on to start resolving the problem I had with email notifications, but when I did it really didn't take more than a few hours to fix. And this was all thanks to a really fast and hands-on approach. Thank you Zoé!
Just writing an update. Since changing our theme, we had some issues with translations but as always Weglot team is the best. We got some support that I'm pretty sure was above their obligations. I 100% would recommend it if you are in search of a good translation app for your store :) The app is really easy to use and for the simplest of issues, they have really clear and easy-to-understand instructions/FAQ page/videos, etc.
Another UPDATE one year later: We needed to go from subdomains to subdirectories and Weglot helped us through the technical stuff perfectly. Thank you, Antoine! The help was more than expected and I am talking about 30 exchanged emails. At the same time, I needed to talk to customer service from our previous translation app GTranslate and those guys were again clueless about the technical things.
Having a successful e-commerce journey means having great partners, and WEGLOT is one of them.
La traduction n'est jamais facile, surtout instantanée et en plusieurs langues !!
Avec Weglot, mon site est traduit en 5 langues instantanément.
Je n'ai pas forcement besoin d'une traduction parfaite, juste que les nouveaux clients étrangers comprennent mon offre de services, et cela fonctionne !
Quand je demande de l'aide : je l'obtiens ! Et mon problème est réglé ensuite.
Je suis donc satisfait. Merci Weglot.
Very swift and thorough app support! Got everything I need, 10/10 would highly recommend!
Very good support team
Increíble Servicio de Atención al Cliente! Nos han ayudado siempre que hemos necesitado ayuda de una manera rápida y profesional. Esperamos trabajar juntos durante mucho tiempo. Recomendable 100%
Quick response from Jeremy after I wanted to improve an element on the website with the translations (via CSS). He (and his team) made some changes for me as well, not only advising but also executing!
Works well and really good customer service.
Incredible product, translated my entire website into 3 languages in a matter of minutes! There were some small things to fix, but Fanny from support answered all of my questions right away, and fixed everything until my website was 100% perfect.
Great and fast software, does what it should do and always can rely on support fully!
Thanks a lot!