Avis (1 590)
Affiner
-
Par note
Try to Desinstall but completly fuck up all the shop. Still a very bad autotranslate that I can't remove. Very not cool !
The translations are probably fine, but be very careful with installing this app.
After installing I expected the standard Shopify app behaviour where the user is given a chance to study and configure and understand the app before promoting it to production. This was not the case for this app, as after installing it helpfully told me that the translations where now live on my store and some button was now appearing on the website. I tried to set the translations to private but it had no effect on the live store. I tried hiding the button but it had only options to select a corner for it to display. This app only has one setting: Live.
So I did what I felt was the obvious thing when your store is unexpectedly injected with code you don't have control over: I immediately uninstalled the app. I figured that I'd just move on to the next candidate and that would be the end of it.
However, the developer then asked me for my reasons for uninstalling, and when I gave them my reasons I was then helpfully lectured by a customer service rep on how my reasons were wrong and I clearly didn't understand how great their product is. I do have to thank them though, for inspiring me to leave a review.
(I expect a developer response below explaining how everything I said was wrong, and that's fine.)
(Edit: Yep, as expected.)
Hi Lulla Doll,
We are so sorry you are having issues but we have previously let you know you can have Weglot on Private mode if you do not want to be live. The code injected is the same as any other app and is needed in order for the app to be functional.
After reviewing your interaction with the support team, you were not lectured. Your final response to us was and I quote:
"Not upset at all actually, and hadn't planned to answer at all but then Max asked for my feedback. I guess I was wrong as you have so helpfully explained to me. Many apologies for the bad feedback."
We know Weglot is not for anyone and we have just tried to help you from the start. We wish you the best.
Miss leading! Says free plan available, and just after installing says sign up for 10 day free trial. Just scam.
We tried on many occasions to reach out to you to let you know actually after the free trial is over, we are automatically added to the free plan (there is no scam).
Here is the FAQ to show you how we work: https://support.weglot.com/article/107-weglot-free
Feel free to write to us at support@weglot.com if you have any other questions =)