Avis (1 590)

Note globale
4,6
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
14 novembre 2024

App was working well even though setup is not easy if you have a complicated local structure. Suddenly something broke in the DNS. Our site went down for over 48 hours and the Support Team were exceptionally poor. We have moved away from the app which was a great idea but expensive in the end and unreliable.

Shay & Blue EU
Royaume-Uni
Environ un an d’utilisation de l’application
10 décembre 2024

Excellent support client de la part de Guido qui est très réactif et nous a aidé à corriger très rapidement les quelques problèmes de traduction dynamique que nous rencontrions.
Merci

BREAD Éditions
France
Environ 4 ans d’utilisation de l’application
8 novembre 2024

Amazing support team. I had major problems with my website for over a month but they never gave up on me. Created a custom solution for me that works excellent. Manon in the team is the best.

Modern Scandinavia
Suède
Environ 2 mois d’utilisation de l’application
15 janvier 2025

Terrible app. You manually translate content on their platform, but the changes never reflect in your store. Their support team constantly tries to shift the blame, claiming it's an issue with Shopify or other apps, but never their fault. Truly disappointing.

Carpathian Jerky
Roumanie
2 mois d’utilisation de l’application
15 novembre 2024

Jeremie was incredibly helpful in walking me through the app setup process. He followed my emails patiently as I described the issues I was having, and then provided clear, step-by-step instructions to resolve it. Their knowledge of the app's features is really helpful, as he was able to suggest the right solutions. I also appreciated their resourcefulness in finding workarounds when I encountered a few minor blockages. That's really appreciated in a world in which customer service normally links you to a help center article, and you have to figure it all out. I'm grateful for their assistance and would highly recommend this app and their customer service team.

Ergogrip
Canada
11 jours d’utilisation de l’application
31 octobre 2024

Easy, fast, affordable and with great support for issues that are beyond the scope of the average Shopify user. Highly recommended.

Joe Beef
Canada
Plus de 2 ans d’utilisation de l’application
10 février 2025

Application très utile pour les e-commerces, le support est très réactif et vous aide au moindre doute.

SalsaNueva Shop
France
4 mois d’utilisation de l’application
6 novembre 2024

Weglot has got you - even if you switch shopping carts. We are running on WooCommerce and will soon switch to Shopify. Weglot is the easiest part of the migration. Some initial issues were quickly resolved by their 5star customer service!

aerobis fitness
Allemagne
28 jours d’utilisation de l’application
9 octobre 2024

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

LUCID
Belgique
2 mois d’utilisation de l’application
18 décembre 2024

Very good service!

Yoga Boutique
Suisse
Plus de 2 ans d’utilisation de l’application