Avis (1 592)

Note globale
4,6
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
17 novembre 2022

I used this app for more than 3 months in Arabic translation, and I would simply say we postponed the launch for 2 months because of it. You do manual amends on the poor translation the app gives and it vanishes, so you need to redo the manual translation allover again and guess what? it vanishes again. Massive waste of resources!

TOP'n'TUK
Émirats arabes unis
5 mois d’utilisation de l’application
Weglot a répondu 16 décembre 2022

Hi,

Thank you for taking the time to write. I wanted to let you know how sorry we are for hearing about your negative experience as we try our best to help all our users ...

3 avril 2024

WORST EXPERIENCE EVER. SO MUCH DAMAGE ON MY STORE AND INCOME LOSS!!!

They don’t take any accountability for the mess they make.

My website is down already for 7 days!! I am receiving an error because they messed up my DNS completely and now globally my website is down. I contacted my domain name provider and Shopify and they did everything they could and all settings are correct, but Weglot ...

Chatelier
Royaume-Uni
3 mois d’utilisation de l’application
Weglot a répondu 16 avril 2024

Hello,

Thank you for taking the time to write a review of Shopify.

We had a chance to discuss further the issue you experienced, and finally it was decided to disable the ...

6 avril 2020

The free trial is not a free trial. You download, you get charged for a month even after 1h of use when you discover that it doesn't work. Thank you Weglot for stealing me 22$.

Innovation bar
France
2 mois d’utilisation de l’application
Weglot a répondu 7 avril 2020

Hi Thomas,

We are sorry you feel this way but there is indeed a free trial so we are not sure what you are speaking of. You have 10 days free and then if you have less than ...

11 juillet 2022

I am afraid this will not be your app if you are making an International Store using LockSmith App ...

kmina.com
Espagne
2 mois d’utilisation de l’application
Weglot a répondu 11 juillet 2022

Hi Kmina,

Thank you for bringing this matter to our attention. I'm very sorry we failed to meet your expectations but it seems the support team offered you solutions that you ...

30 juin 2022

Extremely disappointed. SEO translations work bad, Media translations do not work at all. So at first everything looks kinda OK. But when you deep into it, you realize how bad the whole situation is. First -- SEO translation. You can translate meta tags, but it is really hard to find them in the list, and when you try to go page by page, it simply does not work. If your website has more than 10 ...

mfa
Allemagne
Environ 2 mois d’utilisation de l’application
18 mai 2020

The subscription method based on visits per month does not make sense and is practically blackmail (you reached too many users this month, upgrade your plan or I turn off translations till next month); definitely too expensive for what it does. Exception handling and SEO are very bad

LASCIART®
Italie
Environ 2 mois d’utilisation de l’application
Modifié le 1 février 2022

auto increments translated words to make you reach the limit and to upgrade your free plan to non free (even when you delete the auto translations).. free plan is a fake, prefer to use of csv files for the shopify export if you don't want to lose time

El Tucán - Fighting for the forests
France
Environ un mois d’utilisation de l’application
15 octobre 2021

I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time).
Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices ...

pata paw
Suisse
Environ un mois d’utilisation de l’application
Weglot a répondu 18 octobre 2021

Hi PATA PAW,

We are sorry to see you had issues with Weglot. We like to provide our users with top-level support and therefore choose to not outsource our team. This is why ...

14 octobre 2021

A nightmare. I am very happy I could finally leave weglot, don't do the same mistake. This app costs a fortune and there is always a new problem. Each email of your customers (and other details) will count as new words, and then your word count will increase and you will have to pay more. They will even put all the translations offline if you go over the "translation requests" by month. That's by ...

Aurora & Co. US
France
Environ un mois d’utilisation de l’application
Weglot a répondu 13 décembre 2021

Hi Aurore,

We are sorry to hear your experience was less than perfect as we strive to have the best translation app. Feel free to email support to let us know what problems ...

11 décembre 2018

cannot delete from store when i deleted the app the image stayed on my screen. You have to purchase if you want more than one language not worth it

Kamsira Clothing
États-Unis
Environ un mois d’utilisation de l’application
Weglot a répondu 26 mars 2019

Thanks for your review but I do see we responded to your request on how to remove Weglot back on December 11th where we included a detailed explanation on how to do so. Our ...