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After a comparison with the comparable (non-AI based) translation apps and a few years with Weglot, I can say the following: this app has most of the functions you need for international trade at this time. Make sure that you have a thorough understanding of translation before implementing a translation app. Weglot offers many practical guides as PDFs on their website. It takes some time to familiarize yourself with the app, but translations are also a technically demanding field. The support is goal-oriented, responds quickly and is always friendly. It makes sense to take some time and carry out the implementation with the help of the support team.
hard to set up - bad ui! support dont answer to messages
Hi,
Weglot Support here, I hope you are having a great day.
Thanks a lot for taking the time to write a review.
It seems that your experience with Weglot can be improved, and we’d be glad to help you, the best we can, improve your experience with our product.
We provide support by email to handle the demands as best we can and with the most information.
I can notice that we've answered you in less than an hour, and we always doing our best to try to shorten this time.
Could you let me know the challenges you're still experiencing so I can help you further work with Weglot?
Please contact us at support@weglot.com asking for Chris so we could help you further
Keep us posted,
Cheers
After 3 other translation apps, this is the best.
Translates what others can't + translation quality is much better. If most of the others had to correct 70-80% of the text, this one has +-20%, and even that is minor corrections.
It took me a little time to understand the interface and how to use it optimally, but now I will not switch to another one.
Amazing support within 24 hours, very friendly and solution oriented!
Can only recommend the app and the support very highly
Thanks!
Service client efficace, traduction automatique. Le service client a résolu tous mes problèmes n'hésitez pas à leur écrire en cas de souci et vous répondrons très vite.
Maintenant tout est opérationnel sur mon site Satoshistyles et j'en suis ravi☺️❤️.
Un grand merci à la team Weglot d'avoir su répondre à mes attentes
Cordialement,
SatoshiStyles
Great app, however, everyone can look at basic functionality of the app, my review is about the level of support we got. We were getting an error connected to certain domain level permissions on Shopify that lead to Shop pay not working from translated page and Weglot team helped us solve it within 24 hours.
Super support, kümmert sich Kompetent um alle Angelegenheiten und App funktioniert einwandfrei. Nur die übersetzten Wörter reichen leider bei uns nicht aus und ich muss auf große Pläne umschwenken.
Ho avuto un'esperienza eccellente con Weglot! L'assistenza clienti è stata impeccabile, rispondendo rapidamente e risolvendo ogni mia richiesta con grande professionalità e cortesia. Consiglio vivamente Weglot per chiunque cerchi un servizio di traduzione di alta qualità e un supporto clienti eccezionale!
I've found Weglot to be an outstanding solution for translating my website. It operates seamlessly and efficiently, making my content accessible in multiple languages with impressive accuracy and speed. What I value the most, however, is their exceptional customer support. The Weglot team is genuinely dedicated to resolving any issues that arise, particularly those related to my store and their app. Their willingness to go the extra mile not only enhances my overall experience but also instills a deep sense of trust and satisfaction in their service. It's clear to me that Weglot prioritizes its customers, striving to provide not just a tool for translation but a comprehensive, supportive service that truly values and responds to user needs.
This app is great! I did have some trouble as I'm new on Shopify, but Manon from the WeGlot team was super helpful and patient. I contacted customer service and she reached out and helped me solves many small issues I was facing. She is amazing!