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Alexis and team were very helpful at solving a translation problem. Great support team.
not good app
Hi,
Weglot Support here, we hope you are having a great day.
Thanks a lot for taking the time to write a review.
I'm sorry if your Weglot experience doesn't suit you.
I think we could help you improve your experience with our app.
Don’t hesitate to contact our team at support@weglot.com, so our team members can discuss your concerns in more detail and find some solutions together.
You can ask Alexis, he’s one of our engineers, so he can personally take care of your demand.
Best,
The Weglot Team
Amazing support within 24 hours, very friendly and solution oriented!
Can only recommend the app and the support very highly
Thanks!
This is the best language translator app! You have the option to do automatic translation and then fine tune small details if necessary.
It is also possible to add subdomains and subdirectories which is amazing for SEO and I noticed an increase in international traffic since I applied that feature.
I had an issue with translating something that was in javascript on my site and I messaged Corentin and he helped me right away. He knew exaclty what I needed and made the change. I had a second change that I needed later that day and it was done within 10 minutes!
So not only do I recommend this app for it's features but also for the customer support which is incredible!
After a comparison with the comparable (non-AI based) translation apps and a few years with Weglot, I can say the following: this app has most of the functions you need for international trade at this time. Make sure that you have a thorough understanding of translation before implementing a translation app. Weglot offers many practical guides as PDFs on their website. It takes some time to familiarize yourself with the app, but translations are also a technically demanding field. The support is goal-oriented, responds quickly and is always friendly. It makes sense to take some time and carry out the implementation with the help of the support team.
After 3 other translation apps, this is the best.
Translates what others can't + translation quality is much better. If most of the others had to correct 70-80% of the text, this one has +-20%, and even that is minor corrections.
It took me a little time to understand the interface and how to use it optimally, but now I will not switch to another one.
Très efficace et simple d'utilisation. Support très disponible quand on en a besoin. On recommande !
Max and his team are really amazing. The support has always been quick, usually within minutes/hours from when I need something. Fortunately, the app really functions as promised, and for a global brand like ours, it's helpful to have the site translated into multiple languages easily.
Great solid and stable app, easy interface, and price isn't bad either considering the added value.
Excellent customer services, Max is great and always respond within 24-hours. Mostly importantly, they are willing to give you a hand if you do not have an in-house technical support team.
Although we have experienced plenty of technical issue in the process, Max and his team are so helpful & patient.
Good App and 5 Star Customer Services Support
Perfect support !! Everytime I asked a question I had an answer very quickly :)